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Multiple users can simultaneously search, access, edit, and review data remotely. Enter the product reference number (REF), which is located on the label of your Olympus Medical product into the search field and press "Search". If you have product performance observations to report, please contact your local Olympus sales representative or send us your request our contact form below and use Technical Support as subject. Remote colleagues, students, and vendors can fully participate in the procedure space through a rich, interactive experience combining video, audio, and relevant contextual imagery and information, with shared control and real-time telestration. of Employees: 31,653 (total) Global Headquarters: Tokyo, Japan KEY EXECUTIVES: Complete instructions, indications, contraindications and warnings for use can be found in the product labeling that accompanied your product. About Olympus Medical Systems +46 87353400 For all general requests, product information and professional education +46 87353420 Connected conference spaces We complement this advantage with customized training services to ensure your institution achieves the full benefit of our technology right from the start. This site is published by Olympus America Inc., which is solely responsible for its contents and is intended for U.S. audiences only. Provides hospital-grade IT security with automated security patches, virus updates and daily. Medical and Surgical Products. We understand the critical role our technology plays in healthcare. Custom integration services Olympus Systems Integration understands the challenges healthcare professionals face every day. Medical Equipment Calibration Oscilloscope Calibration Telecom Calibration Physical / Dimensional Calibration Pipette Calibration Precision / Mass Calibration Pressure Calibration RF / Microwave Calibration Sound Calibration Temperature Calibration Thread Gauge Calibration Torque Calibration To contact Olympus by phone, 1-800-401-1086. You need technical support for your Olympus medical equipment? We have a solid understanding of local code requirements in markets nationwide, helping avoid costly surprises and delays. Contact us for service and support requests or feedback. Create your PowerPoint presentations right from EasyCut by inserting your edited videos and images quickly and easily. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once. Center Valley Tech Support Specialist I - PA, 18034-0610. Salt Lake City, UT 84109 +1 location. Complete instructions, indications, contraindications and warnings for use can be found in the product labeling that accompanied your product. And avoiding use of unsecured media, like USB drives, enhances data security. Olympus Announces Plan to Establish Digital Excellence Centers Our vendor-neutral solutions combine cutting-edge technologies to give clinicians the power to control their procedure rooms, easily sharing visual information with colleagues inside the room and out. They can provide custom integration solutions to achieve seamless interoperability of disparate systems, including EHR systems and other data repositories, to complement our unique clinical workflows. Our technology integrates seamlessly with existing workflows, freeing clinicians to focus on delivering high-quality patient care. Customer Service - OM Digital Solutions Proven know-how CAUTION: Federal Law (USA) restricts these devices to sale by or on the order of a physician. Lu Rahman speaks to Francis White, director of medical & surgical business, Olympus KeyMed to find out more about the company's medtech expertise and its far-reaching medical goals. CAUTION: Federal Law (USA) restricts these devices to sale by or on the order of a physician. Get support Locations Privileged users also have the ability to remotely select video sources within a room. By submitting this webform you agree to receiving marketing communication, as outlined in our. Olympus is dedicated to providing its users complete life cycle support for EndoWorks. Training Programs Medical Expert Training - contributing to quality and efficiency in daily work. Customer Care, Product Questions & Order Support This site is intended for residents of the European Union, Russia, Middle East, and Africa only. Medical Systems Products Our design team coordinates the thousands of technical details involved with making sophisticated integrated rooms work seamlessly. We can create a custom, integrated conference space that takes collaboration and education to the next level. This means you dont need a separate connection to each hospital system from every procedure room. Olympus Medical Equipment jobs. Austria; Belgium; . News Product Technology and History Related links Medical Systems Products News List Complete instructions, indications, contraindications and warnings for use can be found in the product labeling that accompanied your product. TOKYO and CENTER VALLEY, PA., (September 28, 2022) - Olympus Corporation (Olympus), a global medtech company committed to making people's lives healthier, safer, and more fulfilling, today announced the release of the THUNDERBEAT Open Fine Jaw Type X surgical energy devices for open surgery. Our customer service department will then contact you. The Life Science Solutions and Industrial Solutions products are no longer owned or controlled by Olympus Corporation or part of its overall product portfolio. See the Olympus support number for your country. This site is published by Olympus America Inc., which is solely responsible for its contents and is intended for U.S. audiences only. This site is intended for Healthcare Professionals. Our Patient Information Engine provides a single point of communication to hospital systems, brokering all inbound and outbound communication. Deliver crystal-clear 4K video and imagesplus clinically relevant patient informationto each care team member, when and where they need it. Our solutions support a unified patient record through full support for both inbound orders and outbound results exchange. Customer Care, Product Questions & Order Support 1-800-622-6372 Monday-Friday, 6am-2pm ET Odin Vision, a UCL spin out company that develops AI-driven endoscopy technology to help better detect cancer, has been acquired by Olympus Corporation (Olympus) for up to 66 million. Training Programs Medical Expert Training . *This website is intended for healthcare professionals only. Olympus Systems Integration connects physicians with clinically relevant information from across the enterprise. Getting staff up and running quickly Compare-mode allows clinicians to view procedures side by side for closer analysis. Our experienced Support team is committed to keeping Olympus Systems Integration solutions up and running perfectlyday in and day out. The same advanced solution offered by our partners as the nStream GX. Designed around your team, EasySuite 4K creates an environment that understands and adapts to your clinical workflows right from the start. Welcome to MyOlympus Service - force.com Our customer service department will then contact you. Integrates images and information with the HIS, PACS and VNA systems for rapid. Increases staff retention by making the clinical experience more pleasant. To contact Olympus by phone, 1-800-401-1086. Our local and remote support resources keep your EndoWorks system working optimallyfrom installation and training through day-to-day operations and troubleshooting. Select your country or region to learn about Olympus Medical Products, Service & Repair, Technical Support, and Professional Education, all in your preferred language. Olympus and Odin Vision will present at HIMSS23 European Healthcare Conference How to Report Complaints and Adverse Events. Microsoft Updates Our factory-trained Tech Support specialists are available 24 x 7 to address issues and questions. Olympus offers a broad range of services to healthcare professionals and to our customers, 2023 Olympus America | Medical | June 12, 2023 | Privacy Notice | Terms of Use | Site Information | Sitemap. This site is intended for Healthcare Professionals. See a list of Olympus support numbers for your country. With our EasyView web-based solution, users can access clinical video and images wherever they are, including via their Apple iPad. For MyOlympus Service technical support, please contact 1-800-848-9024, option 1. Technical Support Scheduling a service technician appointment or ordering spare parts. To register for OlympusConnect, you can request access here. Remote support services: Our experts remotely monitor your system around the . 2023 Olympus America | Medical | June 12, 2023 | Privacy Notice | Terms of Use | Site Information | Sitemap. Contact Us | Olympus With our VaultStream EasyCut solution, physicians can easily create presentation-ready videos on their own in just minuteswith no special skills required. Minimizing the number of people in the OR is important for maintaining care team focus and reducing the risk of infection. Improves patient satisfaction by providing a smooth transition into the procedure room. You can receive technical assistance via live chat and access product and reprocessing manuals, alert and repair information, whitepapers, training videos, educational courses, and much more all from the convenience of your computer. If you prefer a personal call, you can also reach us via the hotline number given below. The Life Science Solutions and Industrial Solutions products are no longer owned or controlled by Olympus Corporation or part of its overall product portfolio. Efficient Investment in Surgical Energy Equipment. And we can consult on procedure room workflows, helping clinical teams streamline and optimize their processes. For any other countries, visit our companys global website at www.olympus-global.com or the company website for your country for information about the availability of our products where you live and to obtain the most current registration details and approved product label. For all general requests, product information and professional education, For technical support, service and repairs. Approved product indications, registrations, and presentations may differ between countries. Refer to package insert provided with the product for complete Indications for Use, Contraindications, Warnings, Precautions, and Adverse Events prior to using this product. Smart technology guarantees data integrity during transfer to the VaultStream so valuable procedure information is never lost. Easily integrates any procedure room image or video source and hospital-wide information. In as much as 80% of the cases, they can resolve issues right over the phone or via remote access. Olympus America | Medical Provides exceptional image and video quality to allow precise and confident procedures. Olympus is globally recognised for its optical and digital precision technology. Olympus US systems hit by cyberattack over the weekend - BleepingComputer Bring the right expertise to the procedure space or training room from across the enterprise or around the world, anytimevirtually. Our service and implementation teamssystem designers, OR planners, project managers, and service engineershave experience and knowledge gained through hundreds of successful procedure space integration projects. Refer to package insert provided with the product for complete Indications for Use, Contraindications, Warnings, Precautions, and Adverse Events prior to using this product. Round-the-clock Support Get advanced information for our current product portfolio, Product support in ordering and returning of Olympus medical products, Professional service to secure your investment, Scheduling a service technician appointment or ordering spare parts, Medical Expert Training contributing to quality and efficiency in daily work, Access to essential customer-related product information. If you are a patient, it is important that you discuss information about the benefits and risks of products with your doctor. Lead by the regional headquarters in Hamburg, Germany, our distribution and service companies operate in dozens of countries all over Europe, Middle East and Africa. We're here for you! Improve clinical workflows and empower clinicians to be productive, no matter where they are. Find your answer here, or write to us. They focus on delivering solutions tailored to your needs, while making the process easy and stress-free for you. Remote support services: Our experts remotely monitor your system around the clock to prevent downtime and ensure potential issues are resolved as quickly as possible. Access to essential customer-related product information. Escalating with Urgency Center Valley, PA 18034. You can receive technical assistance via live chat and access product and reprocessing manuals, alert and repair information, whitepapers, training videos, educational courses, and much more - all from the convenience of your computer. Please send us your request via one of our contact forms and use Service and Repairs as subject. Not all products are available for sale in all markets. Our ability to anticipate potential issues and provide creative solutions can save you significant time and money, and avoid headaches. OLYMPUS CONTINUUM for healthcare professionals, Official Social Media Accounts Terms of Use, Investor Relations and Company Announcements, Corporate Philosophy and Management Policy. EasySuite lets you migrate at your own pace. OlympusConnect.com is a free web portal available to all Olympus medical and surgical customers in the United States.

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