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It's there you can plan and book travel, including buying airline tickets or booking hotel stays. WebAmerican Express offers complimentary concierge services for their premium card members. Once the request has been submitted, your concierge will contact you with purchase detailsmost likely via email or phone. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. A gentleman in a hotel bathroom requested a new wardrobe as he had an accident during a business meeting. American Express Centurion See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The Escape Lounges - The Centurion Studio Partner will provide exclusive perks to eligible Card Members.. While using the concierge service is free, youll be charged for any purchases you use via their service (tickets, deliveries, reservations, etc.). Terms apply to the offers listed on this page. But a high annual fee can be worth it when the benefits are just as -- if not more -- valuable. Learn more: The pros and cons of American Airlines loyalty program. NOTE: CENTURION LOUNGE GUEST RATES EFFECTIVE FEBRUARY 1, 2023* FOR ALL ELIGIBLE CARDS:U.S. In a medical crisis, the concierge can help secure hospital admissions and even file your insurance claims for you. Centurion Card from American Express *: Best Card for Exclusive Concierge Services; The Platinum Card from American Express: Best Concierge Card With High-End Perks WebBOOK Click on respective links above or contact Relationship Manager /Concierge to book your stay RECEIVE Make eligible purchases with your registered Card* to receive credits THE CENTURION CONCIERGE 1800 396 8866 THE PLATINUM CONCIERGE 1800 392 1177 Amex Centurion From having ice cubes replenished to a private island via helicopter to hard-to-find toiletries delivered in a speedboat to an overwater villa in the Maldives, the requests run the gamut. As someone who flies more than 450,000 miles per year and has been to 166 countries, he is well-versed in the intricacies of credit cards and how to maximize the associated perks and services. (Terms apply.). Amex Centurion He remains most at home on a tractor, but has learned that opportunity is where he finds it and discomfort is more interesting than complacency. Using the Platinum Card Concierge is Those with the top-notch Centurion Card can even request the same dedicated concierge when they call that knows their personal preferences rather than working with a new person each time. While the concierge alone may not be worth a high annual card fee, it's not something that should be discounted entirely. Amex Concierge How to maximize your rewards You want a travel credit card that prioritizes whats important to you. Your requests will not be shared with anyone, including authorized users, except yourself. Some of these benefits are easy to value; credit card rewards have a tangible return. The American Express Concierge service is for premium card members only. Call 1-800-525-3355 to reach an American Express Concierge. Follow these steps to request an invite: In this guide, we outlined all of the perks and benefits associated with the Centurion card. There is no service charge to use the concierge. Just pick up the phone American Express has concierges that speak 13 languages to help you. We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Any charges related to your request will be placed on your Platinum Card. Find lounges on the go by visiting the Membership section of the American Express App. is the Loyalty and Engagement Editor for The Points Guy focused on creating content that educates and empowers TPG readers. A travel concierge makes use of its contacts to get reservations with local restaurants, hotels, transport providers, or bookings at tourist attractions. But, of course, if you use them for assistance on travel refunds or other service-related requests, its free. Valid for spends made after Card registration, up to September 30, 2019. You can contact Amex Travel by calling: 1-800-297-2977. Register Here. The invite-only American Express Centurion and American Express Business Centurion Cards also come with concierge access. Amex Centurion Centurion And you won't contact them to pay your Amex credit card bill or to report credit card fraud. For instance, credit card concierges can provide a ton of value in terms of time saved. Downgrades can take place in 2 ways: Call the number on the back of your card and request a downgrade of your Amex Platinum card. 2022 American Express Company. You can request the concierge act as an agent to make purchases or book services on your behalf. But, there is one perk that may seem a bit underrated. First Time User? Centurion It's also invite-only; you can't apply without permission from Amex. A woman saw a pair of earrings in an obscure foreign film. Centurion cardholders are typically assigned a personal concierge, available 24/7. 5 5 comments sdriemline Centurion 2 yr. ago I am a new Centurion member and had over the last few months emailed the platinum concierge team and the response times were slower than 48 hours. Although you should contact Amex Travel if you need help booking new travel, the concierge may be able to help with already-booked trips. Platinum Card and U.S. Business Platinum Card Members with Complimentary Guest Access, Corporate Platinum Card Members and Centurion Members may purchase a day-pass for any additional guests beyond the limit of two (2) complimentary guests subject to the paid guest rates below:Guests aged 18+ are $50 USD per guestGuests aged 2-17 are $30 USD per guestGuests below age 2 are free (with proof of age)An American Express card must be used as the payment method for all paid guest access. Size: ~13,000 square feet. Underwritten by New Hampshire Insurance Company, an AIG Company. The time it takes to get an answer from your Amex concierge will depend on the complexity of your request. Email needed if you'd like comment updates. However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. The number is listed on the back of your card. One of the most valuable "soft perks" of having the Amex Centurion is the personal concierge who is available to help with a number of tasks. Not all vehicle types or rentals are covered. WebThe Amex Centurion "black" has an initiation fee of $10,000 and an annual fee of $5,000. Along with a long list of other valuable benefits, The Platinum Card from American Express and The Business Platinum Card from American Express offer a concierge service that is often overlooked. Using the Platinum Card Concierge is Eligible cards include Business Platinum Card from American Express, The Platinum Card from American Express, the Delta SkyMiles Reserve American Express Card, the Hilton Honors American Express Aspire Card and the exclusive Black Card known as the Amex Centurion Card. For rates and fees for the Delta SkyMiles Reserve American Express Card, click here, For rates and fees for the Hilton Honors American Express Aspire Card, click here, For rates and fees for the The Business Platinum Card from American Express, click here, For rates and fees for the The Platinum Card from American Express, click here. Marriott Bonvoy Gold status gets you 25% bonus points on stays, late checkout, room upgrades and more. American Express offers complimentary concierge services for their premium card members. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Related: The Charlotte (CLT) American Express Centurion Lounge Location, Hours, Amenities, and More. Cuisine Designed By: James Beard semi-finalist chef Gregory Collier. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. For instance, when TPG's Brian Kelly was stranded in Bali during the Mount Agung volcano eruption, his Centurion concierge strung together a series of vans, ferries and planes to get him off the island at a time when most other people were out of options. Airline Offer: Enjoy your statement credit in 3 simple steps. *Guest access policies vary by eligible card. For the return protection benefit of the Centurion Card from American Express, eligibility and benefit level varies by card. If you're in the ballpark of $250,000 to $500,000 in annual spending across all your open Amex cards, you may qualify for the Centurion card. Start a chat conversation after logging into your Amex online account to request a downgrade of your Amex Platinum card. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Sourcing tickets for concerts, movies, and events, Recommending and making restaurant and hotel reservations, Planning itineraries and making travel arrangements, Recommending and delivering gifts and flowers, Running errands such as grocery shopping, dry cleaning, laundry services, Sourcing special items like antiques and paintings on demand. The Centurion card is known for its benefits. You want a travel credit card that prioritizes whats important to you. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Disclaimer: NerdWallet strives to keep its information accurate and up to date. How should I accurately read my statement? How to maximize your rewards You want a travel credit card that prioritizes whats important to you. Here are some tips on how to proceed with each: Have the concierge contact local florists instead of online services like 1-800-Flowers or FTD. Since the benefits are the main driver, the Centurion card follows this earning structure: Hot Tip: Learn about the best ways to earn and redeem Membership Rewards points for maximum value in our helpful guides! Do I need to be a Cardmember to purchase insurance? Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Terms apply to the offers below. Whatever the concierge books for you will be charged to your eligible American Express card. Amex Centurion Black Card Amex Centurion See rates & fees) offers a host of benefits to cardholders. We take your comments very seriously as they really help us to improve the site. Top-notch dedicated concierge service. A lifestyle concierge works on a retainer basis, wherein you pay an agency every month for a lifestyle manager. American Express Centurion Related: Unadvertised perks of the invite-only Amex Centurion Card. What can an Amex concierge service do for you? You'll have a direct line to the person, who can serve as a personal assistant to handle nearly anything you need. Locally-inspired cuisine. Among them is the Platinum Card Concierge service that any cardholder can use to request arrangements such as making reservations at a restaurant, obtaining tickets to a special event and more. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Even if you meet the spending and relationship requirement, you may not get proactively invited to the exclusive Centurion card club. A medicine concierge works on a flat/annual fee business model. A concierge is an individual or an organisation which offers personal assistance on almost all aspects, from household management to chauffeur services, at a price. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). You will be responsible for the cost of any purchases, including shipping, taxes or fees. Here are some of the other terrific perks you will enjoy, noting that some of these benefits require enrollment: This isnt a full list by any means but you get the point. Learn more: Your guide to the American Airlines award chart. One of the most famous benefits that the Centurion card offers is the Centurion concierge, which is essentially a personal concierge you can leverage for numerous tasks. Amex Centurion Black Card Best Credit Cards for Rental Car Insurance, Business Credit Cards for Advertising Purchases, Business Credit Cards for Shipping Purchases, Top Reasons to Get a Business Credit Card, How to Apply For a Small Business Credit Card, Maximize Rewards From Your Business Purchases, Comparing Top 3 Chase Business Credit Cards, Tourist Visa Requirements for U.S. Citizens, How to Cancel an American Airlines Flight, TSA PreCheck Everything You Need to Know, Chicago OHare International Airport [ORD], Best Websites for Booking Affordable Hotels, Best Hilton Luxury Hotels to Book With Points, Guide to Hotel Status Matches and Challenges, Best Marriott Luxury Hotels to Book With Points, Best Ways to Redeem Marriott Points for Hotels, Best IHG Luxury Hotels to Book With Points, Marriott Bonvoy Hotel Loyalty Program Review, best credit cards for car rental insurance, Hertz Gold Plus Rewards Presidents Circle, The Best American Express Credit Cards for Rewards, Perks & Cash-back [2023], The Amex Platinum Card - Full Review [2023], Credit One Bank NASCAR Credit Card - Review [2023], United Explorer Card - Full Review [2023], $100 or $200 in food and beverage or spa credit (paid stays of 2 nights or more only), A guaranteed 1-car class upgrade, up to a maximum of a full-size car, A free 4-hour grace period when you return the vehicle before an extra day is charged, No fees on one-way domestic rentals within the country, Guaranteed car availability, as well as free child seats and ski racks (subject to availability), Guaranteed single upgrade for 3-day rentals between Thursday 12 p.m. to Monday 12 p.m. for a mid-sized car, Double upgrade on weekends, subject to availability (excluding vans, luxury and prestige cars, as well as select series and rentals over 14 days), Guaranteed car availability for rentals booked at least 48 hours in advance (car groups A to E only), Access to Centurion International Arrival Services, Other travel coverages, like baggage insurance and trip interruption and cancellation insurance, Complimentary Equinox Destination Access membership, Exclusive event sales and VIP experience access, Earn 1x Amex Membership Rewards points per $1 spent, Earn an extra 0.5x Amex Membership Rewards points per $1 spent on purchases of more than $5,000 (up to 1 million extra points per year), An annual fee of $5,000 for the primary cardholder, An annual fee of $5,000 for each additional cardholder (maximum of 2 additional cardholders), At the bottom of the form, click the button that says, Youll be redirected to a short form; enter your name, Amex card number, and the accompanying 4-digit security code on that Amex card. How to contact the American Express Concierge. You might be surprised at what your American Express concierge can accomplish. Amex has ramped up access to its own Centurion Lounges, with locations in Dallas (DFW), Las Vegas (LAS), New York (LGA), San Francisco (SFO), Miami (MIA) and Seattle (SEA). See rates & fees) offers a host of benefits to cardholders. NOTE: CENTURION LOUNGE GUEST ACCESS POLICY EFFECTIVE FEBRUARY 1, 2023:Weve made certain changes to the Centurion Lounge Complimentary Guest Access policy for U.S. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Amex For international collect calls, dial 954-473-2123. Access is not guaranteed, but the concierge service can certainly help you try. We only recommend products we either use ourselves or endorse. Semi-private noise buffering workspaces. American Express Concierge What can an Amex concierge service do for you? You can make specific requests for a particular restaurant or make a general request for something like an upscale Italian restaurant with a view of the Hudson River in New York City. The Centurion Lounge. Which cards are eligible for the American Express concierge? Best Mortgage Lenders for First-Time Homebuyers. Any charges related to your request will be placed on your Platinum Card. Check for Pre-qualified Credit Card Offers. Global Entry will get you out of lengthy customs and immigration lines when you return from traveling abroad. This information may be different than what you see when you visit a financial institution, service provider or specific products site. (Terms apply.) Limited to the first 3,000 successfully registered Cards. There are similar stories of success and failure from the Amex concierge over at FlyerTalk, which may get your creative juices flowing for how you could best utilize the service. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, American Express Platinum Concierge: What to Know. One Vanderbilt is located just a few steps from Grand Central Terminal in the Midtown East area of Manhattan. Past performance is not indicative of future results. Amex Concierge American Express Start a chat conversation after logging into your Amex online account to request a downgrade of your Amex Platinum card. In addition to booking vacations or business trips using Amex Travel, you can call a concierge when something goes wrong, like a canceled flight or lost baggage. Check here before booking an award fare. Read more. Specialty Amenities: Family room. Just call up and ask. With the Centurion concierge, youll have a dedicated point of contact assigned to you that is available 24/7, and the tasks that your concierge can assist with arent limited to travel-related queries. Centurion concierge Her journey into finance started with building her personal credit, but soon grew into a borderline obsession with credit cards and travel rewards. Centurion Please view our advertising policy page for more information. See our advertising policy here where we list advertisers that we work with, and how we make money. For an explanation of our Advertising Policy, visit. Size: ~13,000 square feet. For example, Centurion cardholders can receive their own dedicated concierge. Please drink responsibly. Wherever your travels take you, American Express has got your back. RELATED: Best Credit Card Concierge Service. Best Credit Cards For Concierge Services However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. Log In AmEx's concierge service is there when you don't have the time or desire to handle a task yourself. It will NOT be published. Image Credit: American Express Centurion Concierge One of the most famous benefits that the Centurion card offers is the Centurion concierge, which is essentially a personal concierge you can leverage for numerous tasks. There is no service charge to use the concierge. Centurion And Platinum Card Semi-private noise buffering workspaces. Here are a few benefits of availing a concierge service: Amex Platinum Cardoffers you Do anything concierge,which assures you of assistance with a unique experience across the globe. They can organize truffle hunting in Italy or gorilla trekking in Rwanda. Specialty Amenities: Family room. For rates and fees of The Platinum Card from American Express, click here. (If you wouldn't ask your mother to do it, you probably shouldn't ask an Amex concierge!). Our opinions are our own. Concierge services are undoubtedly the future of the service industry. Underwritten by AMEX Assurance Company. Amex Centurion (black) card Here's what Brian Kelly has to say about Ray, his personal Centurion concierge: "I'd guess that Ray saves me more than $20,000 a year. Terms, conditions and limitations apply. These concierges will help save time and optimize your experiences. The concierge can even help cardholders in emergencieslike with lost baggage or missed flights during travel or medical emergencies. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Even though the cards fees are hefty, there are tons of benefits and perks that you can take advantage of to make it a lifelong keeper! American Express has other perks your concierge can tap into to get you the best experience. A medicine concierge comes to your aid during a medical crisis . Each Centurion Lounge offers a unique menu inspired by regionally sourced ingredients and popular local dishes. Top-notch dedicated concierge service. Delta SkyMiles Reserve American Express Card ($550). 5 5 comments sdriemline Centurion 2 yr. ago I am a new Centurion member and had over the last few months emailed the platinum concierge team and the response times were slower than 48 hours. Call 1-800-525-3355 to reach an American Express Concierge. The concierge benefit offered with the Centurion Card from American Express * deserves special mention. The concierge benefit offered with the Centurion Card from American Express * deserves special mention. Amex The sky's the limit here, but you must give your request a common-sense check before submitting something so outlandish that no one can accomplish it. All information about The Centurion Card from American Express has been collected independently by Nerdwallet . Already registered? Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation.

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