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I placed my order for 3 pairs of pants and my credit card was charged on Feb. 7, 2019, with an expected ship date of Feb. 28. Quality 2. Totally misleading. Clothing Arts shorts and pants provide solid resistance to pick pockets. Im right handed, I want the inner pocket on the right to reach with my right hand. Had you not canceled your order, you would have received the two pants in time for your travels. I love the idea of these pants, but the fit on both pairs wasnt good for me so I needed to return both pairs. The newer, taller phones will not fit in the cargo pocket completely, or you would have a giant cargo pocket that would not look all the great. I was told the pants would arrive in a couple of days. I returned Item # AdvSGY32N on Order #161471 on Jan. 18, 2019 and have not received refund of $99.95.Received your email Feb. 7 advising credit was issued but it has never appeared on my Amex statement. Ordered the pants on 2/8 with expected ship date 2/15. Grey pants Jan 5, 2023. Will do followup later. From the looks of that email, that is your order confirmation. I also have a similar complaint as a previous review about the rear pockets. They did not arrive. There is no difference between the shorts and pants you have from us. They worked fine on my climb to Machu Picchu and to a couple of day treks to elevations around 14,000 ft. No shipped , no tracking , no pants . This is my first time visiting this website (and will be my last.) There is a lead time for many of our items as we are in very high demand with the restart of travel. We have typically use commercial airlines to fly our products in. These pants do ride come up a bit higher than jeans so if you have a middle-age spread like I do you may need to add some extra inches to the waist as I did. (I kept my passport and credit card in one pocket, without removing them, for the entire time.) If you plan to buy any item with Clothing Arts, be prepared for inefficient service and plan 6 months in advance. They refused to pay for return shipping, and I was transferred to a manager. I complained further about the merchandise quality and their unwillingness to pay for return shipping. If you need some help in customer service and scaling up internationally, give me a call. WebClothing Arts is a designer of travel wear specialized in pick-pocket proof clothings designed by travelers for the travelers worldwide. It is top quality! Each month 4000 pants are shipped to us. Response to Dan: It is April 2019 and they are still stringing me alongproduction back-up, in transit, clearing customs.the bottom line is that they do not deliver. Clothing When I contacted customer service around the time the pants should have been shipped to check on their status, I had an immediate auto response and follow up from a customer service rep within 8 hours. This lists that there is 1 hidden triple secure rear zipper in the pants. However, the fabric used (nylon) in the business travel pants is unacceptable. I actually took your call on Friday as I was helping out our service team during a high period of call volume. I requested a refund and returned the product. Your Convertible Travel Pants have all shipped out to everyone now and will arrive at your door tomorrow or Monday. Creation L Hi Roger we are open and have operated through the pandemic. Most businesses get an inventory loan and buy inventory in advance of sales. The material has no substance such that the pants look baggy and wrinkled the appearance is not all business-like. The quality was light weight, not substantialmade in China. Bought their Pick-Pocket Proof Convertible Travel Pants late January (credit card was charged a few moments after placing the order), with expected delivery for 2/28; date passed with no news; on 3/15 received a pre-shipment notification, since then stuck at the Shipping Label Created, USPS Awaiting Item stage. Clothing Arts This is why Amazon is weeding out poorly run local and other mail order businesses. I just wish they would better keep customers informed on reasons for extended delays on delivery of orders. Better Business Bureau I have trimmed the comments that happened before 2018 as these are no longer relevant. The owners response of 9/6/18 does not hold water considering the continued business practice of taking a customers money and not sending the product until months later. These were among 800 pants that all shipped the same day. I have never had such a bad experience on online shopping. I told him that he can do what he wants. This order reflects closed out in our system. By 7/05 USPS status was still showing Label created making me a little nervous as my trip was approaching. Clothing Arts shorts and pants provide solid resistance to pick pockets. Clothing Arts shorts and pants provide solid resistance to pick pockets. I will update when I hear back about the grey vs green and when I finally receive the jeans. It did take quite awhile to get my adventure pants. Hopefully a review of the jeans too, as they are the ones I wanted most for the trip. Its safety feature is nothing more than a zipper breast picket, so not a good value for the cost. Received my pair. WebWe have 1 Clothing Arts coupon codes today, good for discounts at clothingarts.com. I just contacted the state Attorney General and asked them to open a criminal investigation into this ripoff company. I will be looking for another source for travel pants. Honestly, totally a marketing ploy. We have great news and your shirt will be shipping out today. Sorry the pants didnt work out for you. Pants were returned 2 weeks ago, still no refund. I travel quite a bit and have purchased and worn another/competitors products including a pair of travel pants, a shirt and a jacket and thought I would give Clothing Arts a try. WebClothing Arts is a fashion and apparel retailer with online presence and sell accessories related products. phone: 646-422-9222 (M/F 10 a.m. - 6 p.m. EST) I was also very pleased to find that the pants fit as expected. They charge your Acct when you order them. Oh, and youve got to love the 5 Star review that the jeans get on the CA website from someone that bought a pair of different pants 5 years ago. I have no complaint about taking a long time to fill the order. Hi Thomas tracking on your order shows delivery to your door tomorrow by 9pm. Are you looking to find a BBB Accredited Business or see a businesss BBB rating? Although each email received the typical automatic immediate received your email notice, it was nevertheless followed by an appropriate & timely response. Ive been really pleased with my whole experience with Clothing Arts. Congratulations, Adam on building a company that has sold so many clothing items. The customer service for this company is beyond poor! We were warned by a tour guide of theft issues and did not experience any attempts that were defeated but the peace of mind was worth it and the shorts fit well and looked good. I would certainly never buy anything else from them again. They fit well and I am happy with them. We worked with a mill to create a new type of denim specifically for this line. (Some commenters found the sizing unusual; however, my experience is that the sizing is right on. I wear a petite 4,and the extra waist measurement was easily fixed by the tabs.) This company would get negative stars from me. These pick-pocket proof pants are so necessary. Shoppers save an average of 18.3% on purchases with coupons at clothingarts.com, with today's biggest discount being 30% off your purchase. Definitely not the color in the picture. Laura, it does seem to me that some of the problems we can see in the older comments here have been worked out and happen less often. Demand for our pants are selling out the productions ahead of their delivery. I received my womens travel pants a couple of days ago. From Rome, Athens, Pisa, Florence, Barcelona and London. One pair showed up and they were too big. There are over 150,000 pairs of our pants on travelers around the world. Clothing Business Our service manager had informed you that your shirt will be coming in over the weekend. I thought that was totally out of line, and told them to go ahead and send me the second pair of the wrong size, and then when they could accept returns I would send them both back and they could replace them with the correct size. It is headquartered in United States of America and has 11-50 employees. You name it! I ordered 2 pair of PPP Pants on April 1st and on a separate order, same day a PPP jeans. Any owner who would behave like this does not deserve anyones business. I still hope to hear something about the order I placed two months ago. Great idea and would probably go a long way to thwart thieves. (1) Pants shipped after the date promised. However, I loved them for my two week trip to Peru. WebSearch Businesses and Charities. Pricing Factors 1) Brand Style Item 2) Application Request 3) Quantity: What Our Clients Are Saying "We enjoy having access to different brands, flexible customization, loyalty pricing and great customer service. We have sent out a few preview samples to test the fit of the jeans. When ordering the items, there was no indication that the products ordered were not in stock or not even produced! I bought two pairs, and only received one pair. Our service team is all working remotely due to covid and responds to phone calls and emails as quickly as possible. Pants didnt arrive until the end of March. On to Portugal for my 70th birthday in March, and then never to travel internationally again! I informed him that I was giving him personal attention and know what I am talking about regarding apparel considering the 150,000 pants we have walking the world. Very disappointed. As a followup, Adam Rapp sent me an email stating he had refunded by money. The competitors pants have lots of pockets, but have a drawstring waist and when carrying a cell phone, wallet, etc., they tend to fall down even with the string tied tight. Thank you for your interest in Clothing Arts and our products! Excellent quality. Hi Rob we list all pre-order (back-ordered) items online. Some artists who believe their work has been stolen never speak up, perhaps unsure of their legal rights, lacking resources, or simply unwilling to challenge a multi-billion-dollar company. It is a couple of days before a month-long foreign trip. Glad you like the pants overall, pockets on womens pants have any number of design limitations, which is why you dont see them on many styles. Ordered the end of January with expected delivery 2 weeks later, based on their web site and emails. Adam has kindly responded with an update that was indeed true Not only did they send them shortly after, but sent them express, and I recieved them very quickly. The bad news both pair of pants were way too large. Ive been more than patient up to this point but this is utterly ridiculous and completely unacceptable. Long story short, we were dealing with shipping 100s of pants that day and wished him safe travels. See BBB rating, reviews, complaints, & more. Be careful basing any purchase decision on the reviews on clothing arts website. WebBusiness * How can we help you? When they didnt arrive I spoke to a Customer Rep who said they would ship the end of April, so I left the order standing and did not cancel, as she offered. Same here shouldve searched the Internet before ordering, it seems Ive also been ripped off. I knew they were safe because even I had some difficulty removing certain items when I wanted. ZERO customer service. The other really bad news is Clothing Arts does not pay for return shipping even though I believe these pants are incorrectly sized. Internationals need to all be individually inspected by the garment team, and that will be happening this week for all those orders. I safely carried my passport, money, credit cards & smartphone through all sites, located in selected strategic areas of my Clothing Arts Pickpocket-Proof pants. Pocket Proof Pants by Clothing Arts (Review Web order status page on 5/27/23 still shows them as being processed, not even in pre-order status after almost 5 months. I dont know if there were growing pain problems that are behind them now, or if too many people expect off the rack instant gratification. Simply put, Clothing Arts is the best clothing company you've never heard of. The fabric is not light for travel. I probably should have looked at the customer reviews more closely. On October 6, 2019 I placed an order for Clothing Arts new Travel Jeans, with an expected delivery of Nov 15, 2019. I ordered pants weeks ago in the belief that the pants would arrive when the web site said they would. Clothing Arts DISCOUNT CODES CLOTHING ARTS Better Business Bureau Something I should add is, as I mentioned before, I did finally receive the business travel pants. They send you a tracking number and then when the items dont ship they claim they have not left the warehouse. If I dont bring them on a trip always, it is because there have too much heft. To learn more about Pick Pocket Proof Pants, which are available in a variety of designs, fabrics, and colors, as well as the line of travel shirts, check out Clothing Arts. They did not fit and I returned them on March 3, 2020. Hi Craig Ive looked into your order and have some good news. FYI it cost me $20 to return 2 pair of pants! So far I really want to like the products, but the issues are disuading me I havent received items on time, and so far 2 of 3 items are not what was expected. The waist was too tight, the legs extremely baggy. You have received the pre-shipment notice as we prepare all of the labels for the delivery. I ordered these for my husband as a Christmas gift-2018. I emailed to cancel and they claimed they received no inquiry from me. Clothing Business The managers response was to argue about the clothing (something about how many pairs of pants they have sold), and then he threatened me, stating that if I wrote a negative review, they may not refund my money. You selected the 3 to 5 business day service and your order was delivered in that timeframe. Please contact us directly, you will receive an update on your order from the service team. Pick-Pocket Proof Pants Clothing Arts has an estimated web sales of $1M-$5M. They mainly retail in various types of clothing designs and products which are usually meant for people who travel on a regular basis. I have bought better quality at Walmart for less than $20. I ordered a size up after hearing about sizing issues, but they seem to be true-to-size nothing my belt wont be able to handle. These people are unbelievable, never dealt with a company like this in my life, are an absolute joke . Didnt like the fit or material, so I returned them. He insists they are not and this review is the result. We make 4000 pants right now per month and 6000 starting next month. I love the 34 length as I am 511, and I like that they are not low-cut; they come nearly to my waist. WebWe have 1 Clothing Arts coupon codes today, good for discounts at clothingarts.com. Could not find good quality one that has so many pockets and fit perfectly well. Yeah, a draw string does not seem like the best idea in travel pants. Clothingarts.com attracts a monthly unique visitor traffic 26,701 visitors. Received reply that same day, saying that my shipment will go out as soon as possible, on 07/09 USPS was showing In Transit and on 7/10 Ive received my package. I ordered three pairs of travel pants. I am not sure any pants are truly pick-pocket proof vs pick-pocket resistant. Returns 2. It took three months to receive the mens shirt and Clothing Art has been putting me off this whole time. . Even tho it states ships in 2 days and delivers in 5 beware as somewhere it also says that may ship by.and its a month later Please contact us directly via our info@ email address and we can get you get set up with a pair of our pants. EJ Sportswear is our valued partner supplier." The best way to deal with an issue is to contact us directly and we can inspect your pants once they arrive back to us. We do hope you enjoy your pants for many years to come. Of course, I still need to find matching travel shirts that will repel Diet Coke, but one step at a time. But jeans can be a bit impractical for travel. Weve hand-picked a few of the best places to donate clothing if you have many garments collecting dust in the closet. The returns department is a manual process and we suggest contacting us at our info@ email address over the phone at 646.422.9222. I have looked into your order and you have received your pre-shipment notice and your pants will be arriving with the next shipment. We answer all our phone calls, so we are unsure what happened there. I would not order again unless you can wait six months. It is sad that a few disgruntled customers (out of 150,000+) try to bring down a one of a kind company. Adam Rapp Business See BBB rating, reviews, complaints, & more. Returns 2. Save your money and visit Walmart, as I have prior to Eastern Europe trip. Our delivery arrived last week, and the team worked on shipping as many orders as possible last week. After payment was immediate withdrawn from my bank account and not a word from them since, the title internet scam artists comes to mind.Thankfully I didnt place a larger order.I hate to think I am the only sucker here. (2) Pants fit poorly. Im still waiting on my it will be credited to your account in 3-5 business days refund. I got a reply telling me that it was the fault of the corona virus that the shipment took so long. As a seasoned traveler & having experienced theft some time ago in Rome, I am delighted with the quality & functionality of the Pick-Pocket Proof Adventure Pants. EJ Sportswear is our valued partner supplier." I ordered a pair of pants on February 6, 2020. The delivery containing your order arrived earlier this week and my team ships on a first in first out basis. I see all these nice reviews, but based on my experience, I would not try to buy from this company again. Charged my card in mid March, still havent received pants as of April 19th. Designing, producing and shipping a batch of jeans is not f-ing rocket science. The good news I received the pants within 4 days. Here's how my entire experience went January 21, 2023- I ordered a pair of the Pick-Pocket Proof Women's Travel Pants, which were listed as "Pre-Order Item: Expected 3/25." Nowadays they even pose as tourists and are prevalent in the packed Hermitage Museum. Positive reviews (last 12 months): 0%. Clothingarts.com attracts a monthly unique visitor traffic 26,701 visitors. Of course, I would be happy just to get my pants. Clothing Received a mismarked pair of pants. In light of the laundry list of negative comments I will be moving on. not impressed with these guys at all..one man operation? Where and what country are these pants manufactured? Yes, they came 2 months after ordering, but that was stated at the time of ordering. The travel clothing I've tried from Clothing Arts is a quality product designed and made by a fellow traveler. Also, I felt that I was well dressed for dinner at the hotel.

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