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We're sorry tohear your experience with ushasn't been the best itshould have been. We really appreciate your feedback, as we are always looking to improve.It looks like you have reached out to our customer care team regarding your exchange, and we have sent over instructions on how to get that taken care of. Customer Reviews are not used in the calculation of BBB Rating. Submit a complaint and get your issue resolved. $23.99 $29.99. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. What do you think? Weare SOhappy tohave you (and your cat) aspart ofour Enso family and we're glad tohave been able tohelp! I have a delivery issue that is not on their end, but they won't even respond to know that I just need a few questions answered so that I can file a claim with the shipper. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Enso Rings Customer Service. Alittle over aweek later, their package shows upin mymailbox. During the pandemic I injured my hand and couldn't wear my normal ring so I wore my enso for the duration of my recovery and PT and it's still totally fine. The normal pattern for the long polymer chains of silicone inside a ring is messy, theyre just haphazardly scattered about. Images source: Ensos official website. 2 complaints closed in the last 12 months. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Absolutely love the ring that Ibought! We earn a commission if you click this link and make a purchase at no additional cost to you. They also ask for an order number with an E and then 7 numbers but the orders only have 6 numbers. Users on the Enso Rings web site opt in when creating an account and accepting terms of use, and can adjust privacy settings through the site. The fact that Enso bands dont really resemble true gold might become an issue if you plan to wear them together with other accessories made from silver or gold such as earrings, necklaces, bracelets, or watches. Nopr. Out $46.35 - I would like a complete refund at this time. $23.99 $29.99. Came tothe store inlehi tobuy the same exact replacement. Enso Rings | LinkedIn I queried directly with Enso and was told that my order arrived with DHL on 29 July 2020 in my country (Johannesburg, South Africa). In fact my tracking number says as of 12/22/2020 it ended as a dead letter (attachment). Feel free t. o reach out toour support team ifyou ever have questions orneed help inthe future. They not only exchanged the ring Isent them, they also sent mean exchange onthe other ring that got lost, nocharge. If you reside within the United States, the shipping process is a lot easier. Let me repeat that 2-3 months!! We're so glad to hear that you were able to get your exchange worked out and we're honored to have you as part of the Enso fam! . Delivery can understandably take some time from the US. I purchased 2 rings at the beginning of November for Christmas presents. I got myfirst Enso ring inFebruary of2018and Ive had only good experiences since. With our 100% satisfaction guarantee well make sure you get the perfect ring in the perfect size. HiEC! Mix and match our stackable collections or add a little extra shine with an engravable silicone MOD bracelet. Enso Rings' contact information availability. Hey Anna, thanks for your kind review! Still, one downside is the natural grip of the material and because of it, the ring will attract a lot of dust particles, fuzz, and even tiny hairs. Moderate content, respond to reviews, and promote offers. A silicone wedding ring is now one of the most popular alternative jewelry pieces that someone can find. For all those of you who indulge in an active lifestyle or who work with heavy machinery, wearing a silicone ring instead of a precious metal one could be the difference that saves your finger. I went to their website and entered the requested information including our order number. Hey Brad, thank you for your kind review! Hi Paul! I've reviewed our system and it looks like we sent you a response on 10/2. I'm sorry tohear that your ring has ripped again, but I'm happy tolet you know that your ring iscovered bya lifetime warrant. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We'd behappy tohelp make this right however wecan. Installation and hook-up of household appliances, Heating and water supply and sewerage systems, Secondary special educational institution, Determination of a child's place of residence, Smile Direct Club inside Platinum Dental Care, Oak Wood Press home ofintheleafytreetops.com. People seem to be happy working with the company. Follow to get Enso Rings' best codes & discounts. Got myrefund instead. Active and retired police, government and military discounts on Enso Rings. Our ****** Collection Box was created so that customers can purchase multiple rings of this product line. According to some online users, Ensos website can be a tad overwhelming because it is hard for a potential client to actually decide which model to pick. International Association of Better Business Bureaus. I ordered one of the new Inked rings about three weeks ago and the paint is wearing off the ring. Definitely glad westopped into take alook, Ordered 3rings but received none. If it is established you are protected under GDPR, you may contact us at edp@ensorings.com to make a formal We hope to create a life-changing experience for you through our products and support. Whether on the job, on the go, Enso rings and bracelets fit every lifestyle - allowing people to uniquely express their style without compromising safety or comfort. Silicone wedding bands and rings are an amazing option, especially for those of you who like to spend a lot of time outdoors and have an active lifestyle. Types of Wedding Ring Cuts All You Need to Know! From a close-up perspective, you can clearly see that these rings arent made from metallic traditional materials. Amazon.com: Enso Rings Disney Princess and Villains Silicone Ring However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would like to have my ring replaced under warranty. Ring looks like its worth nomore than $5and costed $68. This material is made up of silicon, then mixed with carbon, hydrogen, and other elements to get a final product that is very stretchy, soft, and pliable, but also very durable. The parent company of Enso Rings is Enso Rings LLC. Not worth dealing with and better companies out there for silicone rings! CONTACT. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Therefore, Enso Rings complies with GDPR where required. They can also notify you about existing deals. These polymer chains are very strong bonds and are not easy to break, but that also means that you cannot do anything once they are bonded to tighten the bonds (i.e., you cannot shrink the ring). We earn a commission if you click this link and make a purchase at no additional cost to you. Workers ofthe shop will give you ahand instudying out the merchandise sothat you can pick right products. Shop today to find the Enso ring that fits your finger, your personality, and your style. Highly recommend working with her ifshes there. Each ring combines the comfort & safety of silicone with a touch of timeless luxury. I have left two voicemails with the company 10 days apart and I havent received any response from them. They sent me a message saying it was delivered. r/weddingplanning on Reddit: Enso Rings - Not worth it! I am now out $80. That store credit will not expire and it's available ifyou change your mind inthe future. We're always happy tohelp! Thank you so much for reaching out to us concerning this issue. Enso Rings LLC | Complaints | Better Business Bureau Profile We would love to help get you some new rings in the correct size. Besides silicone rings, Enso also markets bracelets but in todays article, we will only focus on their main products which are rings and wedding bands. Enso Rings Company Profile | Management and Employees List - Datanyze We're so sorry to hear that you didn't receive your order and that you had a hard time getting in touch with us. Three NEW Disney villains up to all sorts of mischief. But after less than ayear the ring has atear again. Would have been nice toknow tobring cash before stopping inand now having toplan areturn trip. Unlike metal rings which can be cumbersome and sometimes pose a safety hazard especially for individuals that work with machinery or in extreme sports, silicone rings from Enso Rings offer a comfortable and safe alternative that can be worn all day. We'll be in touch with you via email and we'd be happy to help make this situation right. Well guide you through the process. Please feel free to let us know if you have any additional questions and we hope you have a great day! Check Enso Rings' website to see if they have updated their positive customer service policy since then. Last name*. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Enso Rings, Check out Enso Rings's Instagram pictures and videos at, Have fun with Enso Rings on their Pinterest at. If, once you receive your ordered ring, you feel it a bit large, dont worry about it! Find company research, competitor information, contact details & financial data for Enso Rings of Provo, UT. BBB Business Profiles generally cover a three-year reporting period. Customer Reviews are not used in the calculation of BBB Rating. There are many interesting colors and appealing models. Every year, in the United States, there are more than 150,000 people who suffer from ring avulsion. Iwas soimpressed bytheir level ofservice. Thank you so much for your patience and please let us know if you have any additional questions! They are long-time friends. Hi Allison, Wear your silicone bracelets and rings at work, in the pool, at the grocery store, on the climbing wall, and everywhere in between without worry. Customer Support Video CUSTOMER STORIES I went into the website and purchased some rings in June. Weknow how frustrating that canbe, and wesincerely apologize for any frustration that. Contact | General Help - Enso Rings 37 clients rated it at 4.3. Review a number of 88 reviews to ascertain you will enjoy working with the company. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We earn a commission if you click this link and make a purchase at no additional cost to you. After all, if you want to pay a lower price to get a safer and more affordable product, you should have realistic expectations. But totally messed everything up! This led them to design a premium, stylish alternative that has become the latest f ashion trend. Silicone is usually safe to wear but you must first make sure youre not allergic to it. Our warranty covers rips, breaks, tears, and discoloration. It looks like your order was likely lost in transit and we appreciate you bringing this to our attention. Imailed the ring back tobe refunded. You can also reach via their contact phone number: 801-471-0104. Hi Charmaine, thank you somuch for review! Ive additionally emailed support@ensorings.com, posted on their Facebook page, and also sent a message via Facebook messenger. We researched this on Aug 18, 2021. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. No number to call. Wehope tosee you again soon and we're happy tohave you as, The rings themselves seem awesome but dont plan onbeing able topurchase one ifyou bank with Mountain America. Message Enso silicone rings are safe, versatile & engineered to adapt to your job & active lifestyle. Please feel free toreach out tous atany time ifyou have questions orco, Im very satisfied with myEnso ring and their top-notch customer service! Enso Rings - Overview, News & Competitors | ZoomInfo.com Created with Sketch. Iwould recommend this company toeveryone! Iwont bepurchasing again and Iwill beletting others know, We're sorry tohear that you had anegative experience with your ring and that weweren't able tomeet your expectations, but weappreciate your feedback! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Rings stores. Please help the community by sharing any additional tips for contacting here in the comments. Please feel free toreach out tous atsupport@ensorings.com ifyou have any more questions orneed help with anything else. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are real brides-to-be, wedding planners, and true-love believers coming together to make everyone's special day unique to them. What is Enso Rings's Facebook? Get the latest business insights from Dun & Bradstreet. Legends Thin. If you place an Enso ring right next to a traditional wedding band made from gold, the difference can be clearly perceived. - Worst company ever. Wewould love tohe. People seem tobe happy working with the company. Latest QALO Deals Here! beautiful ring, but you better get correct size !!! After all, that is the whole purpose of these accessory items: to snap off ones finger rather than get caught in something and lead to injuries. Most clients are happy with the products they got, stating the rings looked exactly like in the photos. They changed my email without complaint AND gave me a code to get a ring of the correct size and cover shipping without complaint and don't want a return! Were sorry tohear that you've had some troubles getting sent the right size. BBB Business Profiles are subject to change at any time. This is the 2nd time I've been through this with them - the first time they cancelled my order without my consent - I'm asking that the difference ($39.97) be refunded to me along with any shipping costs since this is the 2nd time I've had to order these.Thank you ******************* ************. Thank you so much for making us aware of this situation. Created with Sketch.

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