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In no event shall Tactacam be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts. Subscribeto Boating magazine for $14 for 1 year and receive 4 bonus digital issues. A couple concerns this old hunter has about how it's going. 8x Zoom. Write the RMA number on the outside of the box and send to the appropriate address based on your specific location: (items must be received by Tactacam within 14 days of issuing the RMA): Tactacam, 1668 Jordan W Rd. Its low-light imagery is excellent, and with Wi-Fi connectivity and the Fish-i smartphone app, it can be run with your mobile device, including image settings and to start and stop recording. The camera seems to be top-notch, but is mostly useless to me because of the app. dirttracker84 said: . Sep 20, 2022 #21 rosewood Senior Member. The Tactacam 5.0 Hunting Action Camera is the complete hunting camera package. Cam 1 set up no problem, connected iPhone via the cam's WiFi to view live what camera sees, "took a test picture" and 30 seconds later the picture arrived on my iPhone! It keeps searching but always says no signal. WIRELESS Connectivity: Connect the Tactacam 6.0 to your smartphone via Bluetooth to view and share your footage, adjust settings, and control the camera remotely. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. Watch on. Please contact us at support@tactacam.com or (218) 282-5650. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. I highly recommend! We take a lot pride in our products and service! Please help, Will not let me log in keeps saying invalid e mail. activation and cellular connection, the REVEAL camera will deliver photos from All Rights Reserved. They never call me back and after 4 emails i just gave up! I have been talking to a Tactacam Support since October 25, 2021 and they are not professionals. Caledonia, MN 55921 Reveal by Tactacam 4G LTE Cellular Camera | Verizon Customer reviews by How customer reviews and ratings work G Jackson All this for $99 !! REVEAL X-Pro User Manual; REVEAL X 2.0 User Manual; REVEAL X 1st Generation User Manual ; REVEAL XB and SK User Manual ; Tactacam REVEAL Gen 1 User Manual Ive tried it in several locations and still nothing. I have new reveal camera that will not send pictures to my phone unless Im close to camera. I resorted to placing a Moultire trail cam next to the X and one of the XBs just to see how bad it was. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. The included lens is ideal for capturing the whole ride, but the 2X zoom would be cool for catching big tricks. We have over 1,000,000 users and companies will listen to us. Tactacam Products | Products | Cameras | Tactacam Many products featured on this site were editorially chosen. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees. And they made need updated to work right. Ive sent 3 emails to tactacam and followed that stupid Ed and no results. DURABLE and Weatherproof: Built to withstand tough conditions, the Tactacam 6.0 is waterproof and shockproof, making it perfect for outdoor activities like hunting and fishing. One touch. please contact customer service and they will get you a new battery on it's way to you. I previously had my cameras 5-6 feet off the ground ,once I lowered them and aimed them correctly I received a ton more images. We take a lot pride in our products and service! You can contact them at Reveal by Tactacam on Facebook. Experience some world class customer support when you contact our Support Team by clicking on the Contact Us Page. What sd cards you guys running? I was very happy with that set up, and was hoping for something as good with this camera and app combo. UPDATE 3-31-16 I received a call from Tactacam yesterday and I was assured my issue would be taken care of and a new camera would be sent out. Havent been on this site in a while so the reformat has me all turned around. You must log in or register to reply here. I changed the password just in case I didn't remember but still the same problem. 110 N Sunset Blvd, Caledonia, MN 55921 support@tactacam.com (218) 282-5650 | M - F 9AM - 6PM Sat 10AM - 3PM CST Have not been thrilled with my tactacam. Tactacam Emilythank you so much for the canned response!! Low-light sensor. It had it when I originally set it up. I sent an email last night and a FB message just now. When it comes to Tactacam missing captures. Takes pic before animal gets in the frame. Bottom line is the company cost me ~$40 for buying a product that doesnt perform as advertised AND Tactacam knows the product doesnt perform as advertised. $754. Spent hours waiting in a silent hold for someone to answer. Experience the versatility and power of outdoor image capture with a REVEAL cellular camera. A forum community dedicated to bow and crossbow owners and archery enthusiasts. Why won't my Tactacam turn on? - Tactacam Items purchased through gray markets and unauthorized resellers will not covered by this or any warranty. Courtesy Tactacam. That was November 10, today is December 7, still no refund. They have no problem taking my money, but when I need support, no one is there. Shipping, Refunds and Returns Policy - Tactacam Write your RMA number on the outside of the box and send to Tactacam, 1668 Jordan West Road, Decorah, IA 52101 USA. I reached out through Facebook and they communicated back to me in minutes. I suspect its trigger speed, doesn't seem to matter what setting for motion although if you set it to low you get nothing. If this persists, I will not be buying additional Tactacam cameras and will change camera manufacturers for next hunting season. I have gotten immediate results by mentioning needing help via Facebook. 4k-60 fps footage. Reveal stopped sending pics4/15 and support has been absent! Ideal for different terrains, seasons, or areas with limited network access, REVEAL cell cameras can be placed in remote locations or properties for hunting, scouting, or monitoring. The second issue I have is the app error message stating that this camera has no photos and this account has no cameras. Nov 7, 2021 Pretty frustrated with Tactacam customer service, or lack thereof. International Warranty return shipping or shipping a product back to the customer is not included. and camera took several hundred pictures. Reveal by Tactacam - Facebook Its best to have the camera around 3-4 feet from the ground and the red line will cut threw the middle of the deer where you think they will be coming threw. 355 Olmstead st 2 of them worked perfect with the update and 1 will not accept it.. Ive sent multiple emails now on hold for an hour and still no help! For a better experience, please enable JavaScript in your browser before proceeding. If you are experiencing a problem with a REVEAL purchase, please take a minute to read the information below to determine if your issue is covered under the Tactacam warranty. Surprising quality for an unbeatable price !! Items purchased through gray markets and unauthorized resellers will not covered by this or any warranty. Copyright 2023 Reveal Cellular Camera by Tactacam. I have sent 2 emails and called twice on hold for over an hour no one answers. Customer Service Representative (Remote) Tactacam - Remote $12 - $20 an hour Qualifications High school or equivalent (Preferred) Customer Service: 1 year (Preferred) Full Job Description Tactacam has by far the best CS reputation in the industry which sets us apart from our competitors. (218) 282-5650 | M - F 9AM - 6PM Its field of view wont reach the outside of a cut, but it will capture wake tricks. Decorah, IA 52101. Ive been dealing with them fir 2 years and have nothing but solid experiences. I have other cameras in the same area that capture much more animal movement but the pictures aren't as good.I've tried to get my money back on the units to no avail.very disappointed in my experience. Reveal by Tactacam 4G LTE Cellular Camera | Verizon If our Customer Support Team determines that your problem qualifies under warranty coverage, they will send you an e-mail with an RMA (Return Merchandise Authorization) form. Tactacams sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Tactacams sole discretion. What terrible service. Your card will be credited upon receipt of the returned merchandise. Pick your plan.i mean 250 pictures for $5! While 67 dollars isnt much, it took my 3 WHOLE weeks to. Remote compatible. Boating Magazine may receive financial compensation for products purchased through this site. Tactacam Kara H. 6 days ago. Spypoint Customer Service - POSITIVE REPORT. For a better experience, please enable JavaScript in your browser before proceeding. Subscribe to Boating magazine for $14 for 1 year and receive 4 bonus digital issues. After looking at Tactacams lineup and its economical pricing, we felt it would be a great fit for watersports enthusiasts. The Fish-i Combo Lens Pack ($19.99) includes an ultrawide angle and a zoom lens. You can try any of the methods below to contact Tactacam Reveal. Find videos, FAQ's and user manuals here. Copyright 2023 Tactacam. Contact Tactacam TACTACAM REVEAL (Verizon or AT&T) cellular camera includes a pre-activated SIM. Sometimes works sometimes doesn't. Package products along with a copy of the RMA form. I have 3 of the reveal cameras all worked fine and had service this past hunting season, after the season i has deactivated all three and about 2 months ago I had reactivated wont and had no issues got service within a couple seconds of turning it on but yesterday I had reactivated the other 2 and they will not connect and get a signal. We found that the Solo linked to the Tactacam Connect app quickly and with little effort. Ed has reset camera several times but no results. Founder of "TEAM MEAT IN THE FREEZER" aka Team M.I.F. Contact us. Most often you will only need to send your camera and battery. Request an RMA (Return Merchandise Authorization) number from Tactacam Customer Support by clicking on the Contact Us Page. REVEAL by Tactacam will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. Simply click qr code then click scan code on the app and do as it instructs. Tactacam is not responsible for shipping costs associated with warranty returns. I reached out to their guy on here and of course he got right back to me (thanks ten! We are often able to solve the problem quickly via email. If our Customer Support Team determines that your problem qualifies under warranty coverage, they will send you an e-mail with an RMA (Return Merchandise Authorization) form. Tactacam will replace your product or part free of charge if your product or part has a manufacturing defect that is covered by the warranty below. If you bought your product directly from RevealCellCam.com, and you are not satisfied with your purchase within 30 days of receipt, you can return it following the below procedure. You are using an out of date browser. Never had an issue until today. I dont care about your higher than normal call volume! $ 149.99 or 4 interest-free payments of $37.50 with The Ultimate Remote Scouting Tool The REVEAL X-Pro is ideal for locations with limited access or to put on your hunting properties. Image stabilization. When i replaced batteries, I had no issues? Wed love to hear from you! I have been amazed at how many pics they miss having seen it first hand on many hunts. Hi all, Heard nothing but great things about the Reveal-X so bought two of them. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Even as this message is showing, I still get notifications that I have a new photo. Connecting to WiFI. Solo, 3.0, 4.0, 5.0: https://www . Otherwise, below is the link to a new battery purchase on our website. NOTE: this guarantee only applies to orders placed on Tactacams web store at Tactacam.com. My first big issue is with the quality of the pictures sent to my iPhone and computer. I sent it back and they sent a replacementtried to activate it to work but it wouldn't. You took my money and my account says Not Active and no one is there to assist!!!! Tactacam assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. When contacted the customer service team knew the red dot functionality did not work. Discover which options are the fastest to get your customer service issues resolved.. Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. We are often able to solve the problem quickly via email. A couple concerns this old hunter has about how it's going. Tactacam User Information. What do I do. Tactacam Reveal-X will not take/send test picture or any How do I delete them from my phone? Terrible. Copyright 2023 Reveal Cellular Camera by Tactacam. 1. All sorts of reps came out of the woodwork to help. Come join the discussion about optics, hunting, performance, troubleshooting, styles, reviews, accessories, classifieds, and more! TACTACAM 6.0 Action Camera, 4k 60 FPS, 8X Zoom, Waterproof, Integrated Dont worry over things you have no control over! Were disappointed if youre not completely satisfied with your Tactacam purchase. Questions? I believe they designed them this way to keep moving grasses from setting the camera off. All Rights Reserved. Surprisingly, this is not the worse part. Theres a cost associated with downloading HD photos through the app, and even those leave a bit to be desired. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They should be reported to the Better Business Bureau for their poor or non-existent customer service. Tactacam | Reviews | Better Business Bureau Profile

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