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Could you tell me why our power supply unit wont stay on. In this article, we will apprise you on why this problem occurs and how you can solve the issue. If the Pool Cleaner does not respond, your motor is bad. First, make sure that the drive belt is securely in place and not broken. Simple 5 minute impellar fix at home (https://youtu.be/62jPjeYACTM), Common Drawbacks of Diatomaceous Earth Pool Filter, Hot Water Is Dripping Through A Coffeemaker: Reasons And Solutions. So when the cleaner starts to climb the wall, it hits the coping and flips on to its back. Maytronics Blog. How Does Dolphin Pool Cleaner Work - LoveMyPoolClub.com Third, clean the filter basket. Customer care Thanks!! Reattach the Cable to the Power supply. If the outlet doesnt have electricity, check if the circuit breaker needs to be reset or replaced. Once you have done this, try turning on your pool cleaner again and see if it works properly. If not, or you feel or hear a clicking/popping sound, there may be an obstruction not visible in the tracks. If the Dolphin starts and continues to operate as per normal the the obstruction was the cause of the robotic pool cleaner not moving. DO NOT handle electrical devices when wet. Posted: 9/8/2020, InyoPools Product Specialist Matt S. So there you have it, a complete guide to troubleshooting your Dolphin pool cleaner starts then stops: how to fix that? Afterward, it follows its course until it finishes cleaning. If it pool cleaner will do it to obtain a far more capable swimming pool cleaner, it is definitely the only solution. Sometimes debris can build up in the basket and cause the light to come on. Your email address will not be published. Cookies keep the website secure, allow us to personalize, and make your browsing experience more efficient. The cord should be of sufficient length that the solution can readily achieve every area of the pool. This can happen if the brushes are installed incorrectly, or if something is blocking them from spinning. When I used a meter, I get continuity on the power cable and there is power in the power supply. TEST2C - If the reading on the meter is OV, Check for a break in the electricalwiring of the cord. Or cable (all 300 usd options). He or she may be able to relocate an existing GFCI outlet for safe operation. Why do only some power supply features work? Maytronics Certified Genuine Parts. I have followed the troubleshooting techniques in your video, but would like to get something clarified. Thanks to CleverClean technology, the Dolphin creates a passage for itself while cleaning. Upload proof of purchase for your Warranty. To solve this issue, check out the impeller, brushes, and all the tracts. You may be right! [4]. The Dolphin Pool cleaner is a very popular piece of machinery when it comes to cleaning pools. You will most probably track an expert troubleshooting area that can give you a solid idea of what the catch is and how to fix it. Be sure to have pushed the switch button power unit so that electricity can flow. Blue light on power source comes on. Posted: 7/18/2020, Anonymous Contact Us at MaytronicsUS.com. PRECAUTION 2 - When your cleaner is not in use, pull it out of the pool and keep it unpluggedto avoid lightning and power surges. . DIAL METER FORDCTEST -TheDC side of the meter hasfour test ranges. TEST 1B - If you see 0V on your multimeter, check the following: Circuit Breaker may have tripped; the GFCIat your outlet has to be reset; or your outlet is bad and needs to be replaced. Posted: 4/18/2021, InyoPools Product Specialist Matt S. Posted: 3/21/2022, Dolphin premier stop moving after minutes or secs Troubleshooting Dolphin Pool Cleaner Problems. Its a 09/2005 model yellow. Posted: 8/9/2021, InyoPools Product Specialist Matt S. I don't know if it is supposed to spin freely, turning both ways. Amazon.com: Dolphin Nautilus CC Plus Robotic Pool Vacuum Cleaner with Dolphin swimming pool cleaners require to have to be attached to the power supply which is then connected to an electric outlet. Not quite sure how to interpret the voltage on the amphenol plug. Its quite simple and easy. There won't be much sense in spending a lot on a cleaner motor if the chassis does not last a couple of more seasons. If the power unit is alluding that it's on then check . Commercial Pool Cleaners Extra Large Pools Mid-Sized Pools Back. If you can remedy a power supply or timer issue on your own, more power to you! EDITORS NOTE: This is the first installment in our DIY Troubleshooting blog series. Plus, the filter is so fine that it even caught pollen and sediment. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Finally, check the impeller to see if it is jammed or obstructed in any way. From routine questions to Rebate and Warranty details, they know their stuff. There may be something wrong with the power supply, blue cable, or the cleaner itself. Stops Along The Pool Wall When Battery LowSelf-dock smart technology tells pool cleaner robotic stops near the pool wall when the battery is low or completing a working cycle for easy retrieval, which means you can lift it to get it out of the pool and without entering the water. When I test my nautilus cc plus out of water, is is the track supposed to spin only one way, or spin one way, then reverse the other way? Steam Cleaning vs. Chem-Dry: Whats the Difference? Replacing the brushes is a relatively easy process and only takes a few minutes. Replace leaky sections and it won't float anymore. Posted: 4/14/2022, Tim Choose another country or region to see content specific to your location, We use cookies to perfect your online experience. PRECAUTION 1 - During the operation of your cleaner, Make sure that your pool is free of toys or small objects that can get lodged in your cleaner and burn up the motor. If the tracks are dirty, they will cause resistance and prevent the Dolphin from moving smoothly.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'cleanerprofy_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-cleanerprofy_com-box-4-0'); It might be because the brushes are worn out. Using a Phillips head screwdriver, unscrew the middle screw and lift off the Impeller cover. See also: Dolphin Pool Cleaner Robot Best 5 & Budget-friendly. The power supply works finebut my Dolphin wont seem to budge. One common problem that people experience with Dolphin pool cleaners is that they start up for a few seconds and then stop. The water filtration system is very efficient and helps get rid of most of all the debris that dwells in the pool. [5]. Ensure that the power cord is plugged in properly and that the outlet has power. PULL THE POWER CORD OUT OF THE WALL OUTLET. Ensure that the O-ring on the bottom of the cleaner is not damaged or missing. First, make sure that the bag or cartridge is properly installed. If your Dolphin cleaner is not sinking to the bottom of the pool, there are a few things you can check. You can identify if there is power as the blue power light will illuminate when pressed. Most of the companies recommend one to turn off the pool cleaner for 30 seconds and then switch it on once more. See also: How to choose the right swimming pool pump? Since we will be testing for 120V from the wall socket, we will be setting the meter to 200. However, they are not without their faults. If in this manner the thing is not sorted out, then it must be replaced. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'cleanerprofy_com-leader-2','ezslot_14',108,'0','0'])};__ez_fad_position('div-gpt-ad-cleanerprofy_com-leader-2-0'); It could be the reason why it stops suddenly while in use. Dolphin Pool Cleaner Not Moving? Troubleshoot the Issue Now! Read Also: Build A Inground Pool Yourself. Can I replace that fuse or do I have to replace the whole board ? The presence of air within the traces is stopping the system from drawing water because it ought to. Your email address will not be published. In this guide, we have included commonly asked questions and the solution. If the filters or bag is overly full this can compromise the robotic pool cleaners ability to efficiently navigate around the swimming pool. Why Fiberglass Windows Are Not Popular And Are They Worth It? Pool cleaner troubleshooting (Our DIY How to guide) - Mr Pool Man Make sure you have pressed the button power unit so that power can flow. One of the biggest problems arises when the Dolphin Pool Cleaner turns on but wont move. Depending on the age of the cleaner, it may be best to get a whole new unit because motors are expensive. Some cleaners don't require this equipment to operate, but sometimes pool owners overlook the basics that could prevent headaches down the track. Could this be a power supply issue or is something else likely? How To Fix My Dolphin Power Supply - EZ Pool & Spa Supply Maytronics Dolphin pool cleaning robots are No. Maytronics Blog for Pool Owners - All About Your Private Pool If there are, remove them and see if that solves the problem. You are missing a '9' at the beginning of both of those part numbers. Residential pool water only needs to be turned over once daily to have proper filtration. Experience the Dolphin Difference with Industrys Best Technical and Customer Support year round. The drive belt connects the motor to the propellers and if it is loose, the propellers will not turn. When you ask, Maytronics goal is to provide answers that get you back in the swim. I am trying to troubleshoot my Dolphin Premier cleaner. Your email address will not be published. Be careful not to touch theprobes across the wires or you will short them out. Most of the companies recommend one to turn off the pool cleaner for 30 seconds and then switch it on once more. Submit it to Facebook, Twitter or Instagram using #MaytronicsUS. Just replace the cable or is the power supply bad as well? How To: Repair A Dolphin Pool Cleaner. What is the reason? Posted: 4/21/2021, Vinny Why Is My Dolphin Pool Cleaner Floating - LoveMyPoolClub.com Troubleshooting your Robotic Pool Cleaner: Solutions to Common Problems The Premium Caddy Cover is sleek and designed to fit securely over all residential Dolphin Caddy types. If your device still wont power on, then the problem may be with the power supply unit. Simply add a password to finish creating your Maytronics account. If you own any of these robotic pool cleaners, you can follow the entire process to fix the issues; however, if your Maytronics Dolphin pool cleaner is not mentioned here, you can still follow some steps below troubleshoot. As a happy consequence, your in-ground or above-ground swimming pool offers you nothing but sparkling clean pool water. Swimming churns up the water. Whenever you buy Dolphin parts or products, save your bill of sale. The energy-saving nature of the machine is such that it helps to keep costs to a minimum. An educated guess would lead me to say it is a bad motor. Call Maytronics at DOLPHIN. It appears you found the issue, the wire is broken and the resistance reading is "open." Posted: 5/14/2021, Richard A vacuum bag is used to clean the debris and dirt. Most likely, one of these four issues is causing your Dolphin to have difficulty climbing walls or getting stuck in the deep end. To clean out the impeller housing, remove the top lid of the cleaner and use a small brush to remove any debris.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'cleanerprofy_com-medrectangle-4','ezslot_3',102,'0','0'])};__ez_fad_position('div-gpt-ad-cleanerprofy_com-medrectangle-4-0'); Finally, if youve checked all of these things and the problem still persists, there may be an issue with the controller board. What is the reason? Its quite simple and easy. If the cleaner is getting stuck or not climbing the walls, make sure that the Rapid Drain Flap is not missing or stuck - these create a seal, allowing the Dolphin to climb (The flap is a black rubber part located behind the rear roller brush and is visible by turning the unit upside down). When the power system is simply too a long way away, and also the range is becoming loose, so definitely it comes with a power problem. The machine is endowed with a technology known as the gyroscopic navigation system that helps it to clean debris even out of very tight spots. After 2.5 minutes, the power light goes out, and the DC voltage drops to .01, then fades to 00. The power supply comes on but the 3 leds for To fix this, first make sure that the brushes are installed correctly. If it was a power supply issue, the motor wouldn't run at all. Push the base of the arm into the body of the robot pool cleaner and slide it towards the rear of the robot pool cleaner until it clicks into the required position. Sometimes, if the pool cleaner is placed too far away from the outlet, the line might become shaky. IPX8 Waterproof TechnologyThis robotic pool cleaners designed to work safely as its built-in IPX8 waterproof Lithium battery. Another possibility is that your filter might be full and needs to be cleaned. Hi. Possible Reason - Lack of traction or lack of water flow. You should see a reading of around 24 volts on the meter. The AC glass fuse on the board has power on both sides. Once you have cleared any obstructions and replaced any damaged parts, reattach the power supply and try running the cleaner again. Is your Dolphin misbehaving? In such a case, we often suggest consumers get a swimming pool cleaner with a 360-degree swivel power cord. This Premium Cover is made from a heavy-duty polyester fabric and is ventilated to keep humidity from building up inside the cover. Plug in the power supply and leave it in the OFF position. It may not be plugged in properly or there may be a problem with the power supply. Dolphin Nautilus CC Plus Robotic Pool Cleaner. If your swimming pool cleaner is just not starting up, then one thing to verify is definitely the power connection. In this case, youll need to take it to a qualified technician for service. I designed my home myself with the help of my beloved wife. Here, Im going to let you know how you will troubleshoot your Maytronics dolphin pool cleaner, in particular dolphin nautilus cc plus troubleshooting, Dolphin e10 automatic robotic pool cleaner troubleshooting, Dolphin oasis z5i robotic pool cleaner troubleshooting, Dolphin Premier Robotic Pool Cleaner troubleshooting, and MAYTRONICS DX3 Pool Cleaner troubleshooting. They will be able to diagnose the problem and get your Dolphin pool cleaner up and running in no time. If cleaner not starting up If your swimming pool cleaner is just not starting up, then one thing to verify is definitely the power connection. With a quality pool vacuum installed, you can enjoy the comforts and benefits of a sparkling pool without the time-consuming labor of scrubbing it yourself, at a fraction of the cost of hiring professionals to come and clean it for you. TEST 2A- CHECK POWER CORD - Pull the power plug out of the Power Supply to test the power cord between the wall outlet and the power supply. You would need to do some of the troubleshooting mentioned in the guide if you want any certainty. Read Also: Is Mandalay Bay Pool Open To Public. Be sure to check the warranty of your Dolphin. You and your family will be free to enjoy your swim with full confidence that your pool is . If your dolphin is floating on the surface of the pool and not moving, check to see if there is anything caught in the impeller. Maytronics Dolphin pool cleaner troubleshooting is not rocket science. Q. You will most probably track an expert troubleshooting area that can give you a solid idea of what the catch is and how to fix it. If the pool cleaner is still not cleaning properly after replacing the brushes and cleaning the filters, there might be an issue with the internal components. Or the filter pump could possibly be drawing in air, lowering water move quantity. If the readingis between 120V and 130 V, the power cord is good and you can proceed toTest 3A. One of the most common causes of a Dolphin pool cleaner not moving is an obstruction in the impeller. Posted: 4/22/2022, InyoPools Product Specialist Matt S. Possible fault in power supply. To do this, you will need to contact a qualified pool technician. Instead, it scans the pools length and determines a path thatll allow it to clear the pool out completely. Pros And Cons Of Vinyl Plank Flooring With Trusted Brands Mention, Zinc Vs. Copper Roof Strips: Key Features With Pros And Cons of Each. 1 sellers. 5 Dolphin Pool Cleaner Troubleshooting Guide - Pool Cleaner Lab Posted: 12/8/2020, InyoPools Product Specialist Matt S. What youll learn in this and future posts: If you still have questions, after reading this or any other DIY installment, pick up the phone! Most probably they are certainly not moving as a result of owning obstructions. It could be a bad transformer or board in the power supply. Thank You for your time. If neither of these solutions works, then you may need to replace your internal float assembly. If the continuity check on the fuse is negative, replace the fuse. If the blue light does not illuminate we recommend contacting our support team for troubleshooting. Why is Your Dolphin Pool Cleaner Not Working? When the power system is simply too a long way away, and also the range is becoming loose, so definitely it comes with a power problem. Any ideas? There is one more cause of no longer working swimming pool solution, which is around slick walls caused by a lot of algae growth. The DC out plug has continuity. If you wish to learn more, you may visit our cookies-policy. This will lead to an inconsistent power supply, which in turn stops the machine from turning on. FAQ - Frequently Asked Questions | Maytronics Possible Reason - Won't turn on? Has your Dolphin cleaner stopped working? For your safety DO NOT USE an extension cord with your Dolphin pool cleaner. https://www.pooltronics.com.au/the-complete-guide-to-dolphin-pool-cleaner-troubleshooting, https://images.inyopools.com/cloud/documents/dolphin-troubleshooting-guide.pdf, https://www.eztestpools.com/blog/how-to-fix-my-dolphin-power-supply/, https://poolresearch.com/cleaner-longevity/, https://diybyhand.com/why-is-my-pool-cleaner-floating/. Looks like one of the wires in the cable is broken. How Much Does An Inground Pool Add To Home Value, Dolphin Pool Cleaner Robot Best 5 & Budget-friendly, How To Clean Pool Tile With Pressure Washer. The pool cleaner functions okay, but after a while, it halts unexpectedly. Strong Suction& Efficient Cleaning This upgraded pool vacuum is featured with 2pcs powerful motors to provide strong suction, also combine with 2pcs bottom brushes to attack kinds of garbage like leafs, buds, tough dirt, debris, sands with ease to ensure a thorough cleaning of your pool. If you get 29V DC on the raw wire and you saw 0V DC when you tested the Amphenol Plug inTest 3B, you will need to run a continuity test on the plug itself. Keep your Dolphin pool cleaner in its best condition. POOL & WATER MAINTENANCE. The energy-saving nature of the machine is such that it helps to keep costs to a minimum. Be sure to have pushed the switch button power unit so that electricity can flow. 3. If something is blocking the path of the cleaner, it will stop and turn around. If you suspect the controller board is the problem, youll need to contact a Dolphin cleaner repair service to have it diagnosed and repaired. I check the power to the robot and it has 62 volts and will not come on and move. But despite their efficiency and popularity, users may sometimes face certain problems when they are using this machine. This is a very common issue with Dolphin pool cleaners. However, sometimes you may encounter an issue where it fails to move around and clean the entire surface area of your pool.

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