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We're sorry that you're not entirely happy with the delivery time scales and will be sure to pass on this feedback although sadly there is a premium supplement for a prompter delivery service at this time. Earrings were slightly smaller than expected but lovely quality. Kind regards, Lettie The MV Team Need instant help? I'm delighted to hear that our lovely boutique team was so helpful and we will of course pass on feedback to the relevant associate. I would love to be able to assist further by looking into this for you with a view to offering alternate solutions. The latest being, when I returned a pair of earrings to be re-plated, they sent me out the wrong ones several weeks later. DearFiona, Thank you for taking your time to leave such a wonderful review! When push came to shove, almost none wanted to take a punt on an unproven tech product, and the idea of disclosing suppliers got shut down even more quickly. Despite high-end appearances, the core Monica Vinader offering sits nicely between the 65 entry point to the designers immensely popular stacking ringsa fashion-blogger favourite, by the wayand the 395 price tag of her chunkiest take on the sleek Signature Bangle. How the industry deploys this more widely and what gets communicated to consumers who have an ambiguous relationship with sustainability remains to be seen. It wasn't the fact first parcel went missing but the excellent service and speedy delivery for replacement gift. Dear Fiona, Thank you for reviewing Monica Vinader. We are thrilled to hear that you are happy with our product quality, designs, and service. I got an issue with the delivery, no update on the link provided in my order summary after a week. Unfortunately they said their estimated fix date was 3 months away. I loved the excellent web site, ease of use and efficient delivery, would definitely use again and highly recommend. I like their products guarantee as well ! Stand by for the full DL on why the entire fashion industry is totally hooked. , Im definitely in love with my daughters new earrings. she was really nervous and he made her feel at ease, she also was given a lovely goody bag to go home with.. Dear Laura, Thank you for taking the time to leave us a lovely review, I am so pleased you had a wonderful experience with James at our Canary Wharf store and I hope your daughter loves her new earrings! They were very responsive and kind and sent her a replacement item quickly. Not only will your friend get 15% off on their first order, which will certainly endear them to you, but youll also get a $20 off Monica Vinader discount code to use on your next purchase of fine jewelry. I contacted Monica Vinader because I needed to return a bracelet for repair. The delivery was prompt and the item was well packaged. If youre over 18 years old and have at least 1000 followers on Instagram, you may qualify for Monica Vinader discount codes and other perks. 5stars to her, Dear Gigi, Thanks so much for taking the time to review Monica Vinader. Kind Regards, Harley The MV Team . Stunning items, much nicer thenH Samuel and cheaper. Just getting people to be transparent is a struggle. The NEW Monica Vinader x Doina collaboration is steeped in this gorgeous 1950s vintage, laid back Italian glamour vibe. Its a process, you cant just click your fingers and become something else.. Thank you for taking the time to write us a positive review on Trustpilot, we are really pleased to hear that you had a positive in-store experience and we look forward to serving you in the future! Customer service was spot on, great communication. If you're looking for a simple and sleek bracelet, Monica Vinader is your answer! CNN Sans & 2016 Cable News Network. The other is their customer service. It's always great to receive positive feedback, and we're honored that you have placed a second order with us. Amazing NHS incentive. Vinader said its impossible to quantify the investment its taken just to get to this point, both financially and in terms of her teams time. The Klarna option can make it easier to purchase fine jewelry. Monica Vinader Discount Codes | 15% Off In June 2023 | Forbes Today I should have received them. Monica Vinader has a Refer-a-Friend promotion that youll be sure to like. I look forward to hearing from you. I have had problems with them over time though. We are thrilled to hear that you are enjoying the earrings that your husband bought from us. Thank you for taking the time to leave us this review and we look forward to welcoming you back again in the near future! Amazing NHS incentive. Thank you for taking the time to leave us such a wonderful review and we look forward to welcoming you back again soon! The other is their customer service. We are so pleased you were so happy with the quality of our jewellery, we cant wait to see what else you choose in the future. bit.ly/3iJvxCY. Traceability is a tool, said Dr. Laurent Cartier, co-founder of the Gemstones and Sustainable Development Knowledge Hub. Youd think as the product became damaged due to the poor quality rather, they would offer alternative options such as sending a new one. I will definitely be purchasing again. We're so pleased that you were able to treat yourself and also make use of our wonderful keyworker discount. Even if you bought your jewelry more than five years ago, you can take advantage of their Lifetime Repair Service at a small charge. "Between Fine and Fashion Jewellery, Monica Vinader is Poised for Expansion", "Monica Vinader closes 2.5m funding round from Beringea and the Clark Group", "Monica Vinader: All that glitters turns to gold", "What Is Demi-Fine Jewelry & How To Style It", "Winners of the UK Jewellery Awards 2009 revealed", "Monica Vinader plots expansion after 2.5m backing", "Monica Vinader On Her Esencia Collection", "Shopping: Store openings, fashion shows and discounts galore at Canary Wharf from Friday", "Kate Middleton's green jumper is super affordable", "The Duchess of Cambridge's favourite Monica Vinader earrings are 30% off in the Black Friday sale", "Monica Vinader And Caroline Issa Co-Design Jewellery Line", "Inside The New Monica Vinader X Doina Ciobanu Jewelry Collaboration Line", "We love Fashion fixes for the week ahead in pictures", "Monica Vinader's gamechangers: The products she recommends to everyone", https://en.wikipedia.org/w/index.php?title=Monica_Vinader&oldid=1145114086, This page was last edited on 17 March 2023, at 10:27. Very beautiful jewellery. DearMarilyn, Thank you so much for taking the time to write this review, we really appreciate your kind words and are so glad you are such a valued customer! While a growing number of blockchain-based tools to track and manage apparel and jewellery supply chains are emerging, it still requires a lot of work and investment to develop the supply-chain visibility, relationships and collaboration required to onboard the technology at every stage. Dear Rae, Thank you so much for such kind words we truly do appreciate it, we glad you enjoy and love our jewellery. Kind regards, Lettie The MV Team Need instant help? Kind Regards, Amy, The MV Team. Headquarters. We're sorry that you're not entirely happy with the delivery time scales and will be sure to pass on this feedback although sadly there is a premium supplement for a prompter delivery service at this time. If you require any assistance with the Returns process then please do pop an email FAO Amy to customercare@monicavinader.com and I'll be happy to assist. You can now WhatsApp us! We are on a mission to ensure all customers are satisfied with their purchases, if you do have any questions please do feel free to reach out we would love to help! Thank you so much for your 5* review. Kind regards, Mercy The MV Team x , I had an issue with a gift bag that was damaged on arrival. Monica Vinader | Selfridges Experts can personalize engravable bracelets, pendants and more with a name, date or message. The lady that assisted me was very nice and helpful. Shop Monica Vinader Online | Nordstrom Rack This year, we're supporting The Trevor Project and Stonewall. We are so glad to hear you had such a positive piercing experience, I will definitely pass on to the team at the store how happy you were. Kind regards, Greete - The MV Team, Great supplier , nice products. Delivery was quick and efficient. The store may have been limited with regards to the available styles they hold as single pieces however, should you wish to return the styles that you have purchased as a set, for singles then we can certainly accommodate this for you via our online returns portal assuming they are in unworn condition. Help Chat. The product was packaged nicely for a gift. We are glad to hear that our staff were able to provide helpful assistance during your shopping experience. After lots of backwards and forwards of messages eventually they apologised and said they were sending me out the right item. Very good customer service from them both. We're so happy to hear you've been left satisfied with both our product and service after shopping with us! Kind Regards The MV Team. Quality of the product and customised service are the highlight, DearDavide Thank you so much for leaving such wonderful feedback. + On a $295 jewelry purchase, for example, your charge will be divided into four payments of $73.75 each. The goal is to add products containing selected gems and other materials by late next year, the company said. Thank you so so much for your kind words. Monica Vinader great place for jewellery shopping. I ordered a new bracelet, which comes with a lifetime guarantee. The jewellery isnt cheap so you would expect better customer service really. Freedom Beaded Gemstone Bracelet. Only to now be told there was a mix up at the wearhouse so should receive them later in the week. Would definitely use again. It's our goal to provide a great shopping experience for our customers, and we're happy to have met your expectations. H&M and Kering are among the fashion players that have recently launched pilot programmes to trace their supply chains using blockchain technology. Join the MV Rewards Program, which youll find at the bottom of the page under Connect. When you join, youll get an email showing you how to find Monica Vinander coupon codes to add extra points every time you order. Thank you. I bought Huggies that I needed for my helix piercings and went to the store in Covent Garden. Nicole The MV Team x . We are delighted to hear that you were able to treat your daughter to some beautiful new earrings and that you found our service quick and helpful! Kind regards, Jade The MV Team . I'll also be sure to pass on this feedback to the store to prevent a future instance. The short of it? My daughter had a problem with her 6 month old chain becoming frayed, and Monica Vinader were super helpful. With 100 tons of clothing from the West discarded every day in Accra, fast fashion brands must be forced to help pay for the choking textile waste they create, environmentalists say. Dear Stephanie, thank you so much for your kind words!! 69 Write a review Add photo Offerings Website menu Services Offered Verified by Business Ear Lobe Piercing in 2 reviews Ear Cartilage Piercing I went to the Monica Vinader at Nordstrom piercing studio I returned a MV bracelet to be repaired. When youve reached Aquamarine, youll get a Monica Vinader discount code worth $50 on a purchase of $100 or more. Vinaders programme is a partnership with sustainability-focused Thai manufacturer Ennovie, which had proposed developing passports to clients as an engaging way to talk about supply-chain sustainability initiatives. Hi Alex, thanks so much for taking the time to review Monica Vinader. Companies can ask for reviews via automatic invitations. We're thrilled to hear that you enjoyed our beautiful selection of products and found our prices reasonable. Dear Divya, Thanks so much for taking the time to review Monica Vinader. We're also delighted to know that your order was shipped quickly. Kind Regards, Nicole The MV Team x , I adore my new Monica Vinader pieces, the team at Liberty made the shopping experience extra special and I won't forget how they made me feel when choosing my new pieces.I can't wait to add to my collection of Monica Vinader., DearLynne Its so great to hear that you love your new piece amd that you enjoyed your experience shopping with us. James was so lovely and professional; the process was quick and effortless. Want some for myself now. Kind regards, Lettie The MV Team Need instant help? Only a few left Monica Vinader Riva Large Hoop Diamond Bracelet $199.97 (49% off) $395.00 ( 1) Monica Vinader Alphabet Pendant Charm $22.48 - $49.97 (Up to 76% off select items) $49.97 - $95.00 ( 3) Monica Vinader Apple Pendant Charm $49.97 Only a few left Monica Vinader Siren Petal Necklace $59.97 Monica Vinader Monica Vinaders supply chain through Ennovie is relatively short and well-established. You wont have to worry about overseas duties and taxes, because thatll be included in the total cost of your purchase. Hello, Thank you for getting in touch - we are so pleased to receive this wonderful feedback. Thanks again. It's great to know that they are beautifully packaged and look stunning when you wear them. Monica Vinader's success story: 'We knew this would be a These categories, named after some of their offerings, are Moonstone, Opal, Aquamarine, and Pearl. The brandonce a mere kitchen tablebased side hustlemanaged to score revenue of a whopping 25 million by 2016. Kind Regards, Harley The MV Team. I bought a pendant, a necklace and earrings. Dear Iliya, Thank you for taking the time to leave us a lovely review, I am sorry to hear you had lost one of your pieces but so pleased we could get this replaced for you so you can wear your gorgeous earrings again. All rights reserved. How fashion can do better for people and the planet. Thank you for taking your time to leave such a kind review ? I am writing to let you know that we really appreciate you taking the time to write this feedback, it means a lot to hear from our customers. I will be sure to pass on your lovely feedback to Harley. We use dedicated people and clever technology to safeguard our platform. This is an offer that anyone with a discerning group of friends will appreciate. All good. Monica Vinader Ltd 2005 - 2023. Thank you for your 5-star review on Trustpilot! Fantastic quality!! If for some reason, you dont like your purchase, theres a 100-day return policy. And, more importantly, they're worn by you. Kind regards, The MV Team , Had 3 piercings done on my earlobes at the store in Marylebone and I was absolutely delighted by the experience.The piercer was very competent and made sure to explain everything in detail and the earrings are top notch.Absolutely recommend it and totally worth the price, Hi Ele! Kind regards, Cat The MV Team , Brilliant customer Service! There's something for everyone Indeed we have our 5 year warranty on all our items to bring our customers peace of mind. The engraving matched my selections, as did the text I selected for the card. We are on a mission to ensure all customers are satisfied with their purchases, if you do have any questions please do feel free to reach out we would love to help! It's certainly not something we'd expect to see and I can appreciate your disappointment. Help. Monica's unique designs are sustainably made and have a diverse celebrity following, including Bella Hadid, Olivia Palermo and the Duchess of Cambridge. (Monica Vinader) By Sarah Kent 10 October 2022 BoF PROFESSIONAL Key insights This week, British jewellery brand Monica Vinader will start to disclose exactly where a selection of 50 products were crafted at each step along the supply chain. We are so pleased our lovely customer care team managed to sort this issue for you. It is lovely to hear that you chose Huggie Earrings from our collections although I am sorry to hear that you were slightly disappointed with your experience. Consider a multi-coloured semi-precious tower from Monica Vinader, one that rises as high as your bank account will allow - even to your knuckle. That was over a week ago. Find the latest selection of Women's Monica Vinader Jewelry in-store or online at Nordstrom. Kind regards, Lettie The MV Team Need instant help? The quality and presentation were outstanding, the packaging and craftsmanship was so well thought out and beautifully done, and the accessories look just as they appear on the website. This is a way of shining a light on this for me, for my suppliers, for customers. Such a shame as I love there products. We'll update you by email + SMS and you can unsubscribe at any Had somewhat okay customer service from the person who helped us find the right earrings but the piercing service was lovely and the earrings are of good quality and I've already received a lot of compliments for them! Note that engraved pieces cannot be returned for credit. I had an issue with my Baja bracelet. I'm so please that our Customer Care Team were able to assist you with your query and we can't wait to hear what's on your list for next time. Dear Heather, Many thanks for your kind review. Good Morning! $150 . Is Fashion Ready to Put Its Supply Chain on the Blockchain? Layer up and be transported to Lake Como for your morning coffee. Its a level of transparency that remains rare in the jewellery industry, where tracing products all the way back to the mine is notoriously difficult and companies still guard their suppliers like trade secrets despite growing pressure from consumers to prove glitzy gems arent linked to nasty human rights abuses and environmental degradation. While some more elaborate diamond decked pieces, namely in the Riva collection favoured by the likes of Gwyneth Paltrow and Kate Middleton, can climb up to the four-figure mark, its that wallet-friendly take on fine jewellery thats secured Monica a legion of loyal fans. Thank you so much for taking the time to write this review, we really appreciate it and I am glad we were able to assist you :) Kind regards, Cat The MV Team. commission from the retailer or it may be a product that we produce Companies can ask for reviews via automatic invitations. Really high quality jewellery and a great selection. We hope you continue to love our pieces! love it. Youll be welcome to MonicaVinader.com with a pop-up deal offering you 15% off your first order when you sign up by giving them your email and your mobile number. I must be one of their best loyal customers. My earrings were delivered in three days! Were sticking our neck out, said jeweller Monica Vinader, describing her namesake brands plan to start disclosing all its suppliers. I look forward to hearing from you. Hello, Thank you for getting in touch - we hope you are well. Hi Lauren! Kind regards, Lettie The MV Team Need instant help? We are so happy to read your comments and know you've had a wonderful experience shopping online with us. Monica Vinader understands this issue and offers the option of Klarna, which you can choose upon checkout. I am happy you like your pieces and cannot wait for you to show them to everyone! Kind regards, Gemma The MV Team. We look forward to welcoming you back very soon and adding to your collection! Hi Raluca Thank you so much for taking the time to leave us a review on your experience at Monica Vinader, we are pleased to hear you had a positive experience and that you found our products and services to be great!

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