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Numbers and facts about the shower and mixer manufacturer, Job offers and career opportunities in the US, Find out more about hansgrohe's cycling commitment, Why we are awarded: top level design, quality and innovation. 01926 242300 Monday to Friday 9am to 5pm UK Office - No Showroom Unit 2 Edgehill Drive Tournament Fields Warwick CV34 6XQ Route planner Visits to The Water Studio are by appointment only The Water Studio - Specification Centre Contact us For business to business customers: Visit us in Central London, please contact us for an appointment. It ranges from information on the partner programs and news and seminars. You can find further information about our cookies under cookie guidelines, data protection and imprint. Explore our range of high-quality bathroom faucets. Use our, You can purchase our products through the trades and retailers. Well get in touch as soon as possible. We are also happy about praise and criticism! Since hansgrohe distributes its products to its customers via wholesalers, the trades and retailers, this means the customer has a warranty claim primarily against the direct seller (i.e. A link to the up-to-date notepad has been shared. Solid metal construction ensures a long product life. We have the right contactat hansgrohe. This must be made in accordance with DIN 18195/Part 5 (waterproofing of buildings waterproofing against non-pressing water on floors and in wet areas; design and execution). The extensive hansgrohe online spare parts catalogoffers you everything at a glance. Interested in a specific product, or want to learn more about our new collection? You need technical assistance? From the very beginning, were here to explain every detail and to answer every question. Hold the base unit of the faucet (i.e. A plastic spatula is best for this. If something should happen to wear out over the years, you will find the right spare parts here original hansgrohe, of course. On the new Raindance Select hand showers, your customers can toggle between a soft or hard spray mode. Numbers and facts about the shower and mixer manufacturer, Job offers and career opportunities in the US, Find out more about hansgrohe's cycling commitment, Why we are awarded: top level design, quality and innovation. Detailed exploded drawingsshow you exactly how the individual components fit together, keeping everything working dependably even after the replacement. Please contact us for further details. To do this, use the Compare product icon on our product pages. +. Explore our entire range of products in our brochures. The availability may be temporarily impacted by material shortages, interruptions in the supply chain or other force majeure events. Please contact us for further details. Do you have further questions about products or technical problems? Nendo designed the AXOR LampShower; Barber & Osgerby the AXOR One shower control. The Finishing Touch to AXOR One & AXOR Universal - Hansgrohe Group The AXOR Signature service meets the individual wishes of everyone looking for a genuine, one-of-a-kind product. The following products are listed on your notepad. Ensure that the lip seals of the seal set are not greased too heavily. against the trade or retailer, but not against the manufacturer). The shower itself may also be calcified. You need technical assistance? Model # 04565000. Incorrect or missing waterproof joint sealing on installation openings can cause significant damage to the building structure as a result of water penetration. The Hansgrohe company would like to show you what it means to be an excellent manufacturing service with full-scale customer support for specialist partners. Experience AXOR and hansgrohe Products | Hansgrohe Pro US FAQ for the AXOR and hansgrohe brands for Professionals ({{ cartAmount }}) Search; AXOR products; hansgrohe products; Consultation and planning; Sales and Marketing . You need a spare part and don't know which one. Your feedback with regard to hansgrohe products or service is extremely important to us for further improvement. 1490 Bluegrass Lakes ParkwayAlpharetta, GA 30004. To keep your hansgrohe products beautiful for a long time to come, our spare parts catalog also offers the right care instructions. Some States do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. We are here to help: at hansgrohe, trained experts will offer you personalised advice and take care of your requests whether you have queries about a product or need additional information. Thank you. Our website works much better with cookies, as they allow access to page navigation, secure areas of our site and much more. A link to the up-to-date notepad has been shared, Hansgrohe, Inc. Limited Warranty(PDF, 55 KB). Experience products close up and take a test shower, Our water world is both fun and informative, Get your hands on all the products and test them out for yourself. Constant empty promises but no resolution Date of experience: 26 May 2023 Useful Reply from Hansgrohe 30 May 2023 Please replace the component according to the enclosed installation manual. Shower pipe: How can I install them if the bathroom ceiling isnt tiled very high? Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to: Hansgrohe, Inc. 1492 Bluegrass Lakes Parkway Alpharetta, GA 30004 Toll-free 800-334-0455When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid. Cleaning agents containing hydrochloric acid, chlorine bleaching lye or acetic acid must not be used, as they can cause considerable damage. If Hansgrohe, Inc. is unable to provide a replacement part or product and repair is not practical or cannot be made in timely fashion, Hansgrohe, Inc. may elect to refund the purchase price in exchange for the return of the defective product. All products are subject to availability. Just click the Technical data andAccessories and spare parts tabs for the product of interest. Hansgrohe. Explore our cartridges, pull-out hoses, and more for the kitchen. This list enables you to collate products that you are interested in and find them again quickly at any time. Contact Astrid Bachmann Deputy Lead Corporate Communications, Global PR AXOR t: +49 7836 51-1297 astrid.bachmann@hansgrohe.com For commercial purchasers, the warranty period is (a) one (1) year for hansgrohe products and (b) five (5) years for AXOR products, in each case from the date of purchase. We are happy to answer your general questions on AXOR and hansgrohe, help you to resolve a technical issue, offer guidance with project consultancy and provide information on products and services. Check out the range of services offered here: from apps to technical support. provided by you as part of this service request, on the basis of legal . REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. All fields are optional. Visit hansgrohe USA | hansgrohe USA Here you can find helpful tips and answers to frequently asked questions about hansgrohe products, and about installation or even repair. We invite you to explore the range, either virtually or in person, by delving into our online tools or visiting a hansgrohe showroom. Service Inspiration Contact How can we help? You can find numerous professional tips, videos, and further information on . Phoenix Design designs showers and faucets for the brands AXOR and hansgrohe. Get in touch with us: queries and contact forms | AXOR US The following products are listed on your notepad. A description of the problem.3. AXOR offers outstanding products and exclusive services for the personalized bathroom and the innovative kitchen spaces: The broad product range is supplemented by theAXOR FinishPlus, which bring color into the bathroom with special surface finishes and fulfillpersonal wishes or requirements with product adaptations. Please be sure to include your model number in the description so that we facilitate your concern. The following products are listed on your notepad. We will collect and use the personal data about you or others, provided by you as part of this service request, on the basis of legal authorization and in accordance with our Privacy policy. hansgrohe 1850181, iBox Plus with Service Stops, Upgrade 4-Inch Show All Kitchen faucets Learn more about Kitchen faucets Relevance Filter Results 60 Results Metris Select Prep Kitchen Faucet, 2-Spray Pull-Out, 1.75 GPM Select Variant (2) Aquno Select HighArc Kitchen Faucet, 3-Spray Pull-Down with sBox, 1.75 GPM Select Variant (3) Aquno Select HighArc Kitchen Faucet, 3-Spray Pull-Down, 1.75 GPM Information about spare parts and technical publications, such as dimensional drawings, installation manuals or service instructions can be found at Hansgrohe PRO the website for our professional target groups. If you are not satisfied with the quality or function of one of our products, please provide us with detailed information (including your model number) about the issues you are having in the following. Distinctive mixers for design kitchens. Explore our broad selection of bathroom accessories of the finest quality and design. Clean the lotion dispenser pump by soaking in hot water and rinsing it out afterwards. The information offered here might not cover all individual cases. Availability may be temporarily affected by material shortages, supply chain interruptions, or other force majeure events. Our online database for spare parts, provides you with all the product details, technical drawings and information about service parts of all hansgrohe ranges. There are currently no entries in your wish list. The exact procedure is clearly depicted in the enclosed installation manual. . The green safety clamp was not removed from the valve when the faucet was installed. Since 1901. Use the contact form on the AXOR and hansgrohe ProServices website to request technical support, project consulting, or product information. 10 minutes, When spray cleaning, be certain not to spray the cleaning solution onto the hansgrohe products but onto the cleaning cloth instead. the retailer/seller, but not against the manufacturer. Your new kitchen faucet | hansgrohe USA We will collect and use the personal data about you or others, provided by you as part of this service request, on the basis of legal authorization and in accordance with our Privacy policy. You will also find service instructions and installation and service videos: All of this offers you the assistance you may need when replacing defective parts. Faucets for bathroom, shower and kitchens | hansgrohe CA Is there somewhere I can test the products without obligation?In the hansgrohe Aquademie, we show you a cross-section of our current products and collections from the hansgrohe brand. To do this, use the Compare product icon on our product pages. We have compiled further information on this subject in our, In principle, the buyer of a product has a warranty claim against the seller for a certain duration. Remove this using a sharp object, clean it and reinsert it. If you would like to learn more about our corporation or products, we would be happy to assist you. Telephone: Customer Service: 1-800-334-0455 Technical Support: 1-800-334-0455 Normal Business Hours: 8am - 7pm EST Fax: Customer Service: 770-889-1783 Technical Support: 678-762-7042 Managing Director on-site: Robert Kaminski Number of employees: 220 Hansgrohe iBox Universal Plus Rough In Valve with Service - Wayfair Sanitary experts can also offer assistance with complex technical problems. Before installing the faucet, ensure that the S-connections for compensating different dimensions are installed without stress and that the prescribed installation dimensions are adhered to. Click here See all details for Hansgrohe 97212000 Push Button In Red AXOR The AXOR and hansgrohe partner platform | Hansgrohe Pro ASIA . Get in touch with us: queries and contact forms | hansgrohe UK With pleasure directly here. When it comes to hansgrohe, service encompasses more than simply contact forms. Would you like to know whether a service part is available or have questions about a bathroom product and its functionality? All products are subject to availability. Between the pull-out hose and pull-out spray, there is a small filter screen inserted into the pull-out hose connection fitting. hansgrohe Handheld Replacement Easy Install 1-Inch Modern Coordinating Chrome, 28276003 Shower Hose, 63. . You can define up to three lines to be displayed on the front page of your PDF. The AXOR and hansgrohe partner platform | Hansgrohe Pro INT Find out how to incorporate efficiency into the kitchen. By clicking the button "Accept" all categories of cookies will be activated. Select up to 5 files or images to send with your enquiry (max 5 MB per attachment and 20 MB in total). Brief dripping after use is physically required on faucets and showers, and does not indicate a product defect which would justify replacement of the fittings or a, A low flow performance may be caused by a dirty aerator. Here you will find useful information about our products, for instance about how to clean them or the guarantee. Having problems installing our products? Your are interested in one special product or want to know more about our new collection? If you are curious about our ranges, simply browse the AXOR and hansgrohe brands' product worlds. The plastic parts of the shower are not designed to withstand the high temperatures seen in the drying program of the dishwasher. Wallbar: What options are there for installing it in the corner?Watch this videofor the steps involved in installing a corner mounting set. In case of any complaints, please contact the outlet where you purchased your product. For example, deposits on the sealing surfaces may lead to stiffness. You can find further information about our cookies under. Find the AXOR and hansgrohe service package here. All products are subject to availability. Grohe vs Hansgrohe - Which is Better? | Versus . Contact us today | hansgrohe USA Please contact us for further details. Test faucets and showers in Hansgrohe's hub of inspiration in the US, hansgrohe product information and catalogues to download, Hansgrohe, Inc. Limited Warranty offers long-term security, Answers to the most frequently asked question about bathroom and kitchen installations. Bath advice in the Aquademie, hansgrohe product information and catalogues to download, Up to 5 year warranty by hansgrohe provide you a long certainty, Answers on frequently asked questions about installation and actual bathroom technics, Competent help and competent counterparts, Vacancies and career opportunities: in the blackforest and worldwide, Facts and Figures about the showers- and tap manufacturer, About the commitment of hansgrohe in the top-class sport, What distinguishes us: design, quality, innovation at the highest stage. The sales receipt or other evidence of the date and place of purchase.2. Model no. You have technical problems at the installation of our products? Please contact us for further details. Contact your retailer, or contact Technical Service at:Hansgrohe, Inc.1492 Bluegrass Lakes ParkwayAlpharetta, GA 30004Toll-free 800-334-0455In requesting warranty service, you will need to provide:1. Availability may be temporarily affected by material shortages, supply chain interruptions, or other force majeure events. You should be able to wash your hair while sitting, without having to hold the hand shower. If you have questions about any of these areas, you are in the right place. AXOR is a brand of the Hansgrohe Group. Find My Store. Having problems installing our products? Please contact us for further details. Or take things at your own pace: browse through our leaflets and brochures, or explore the range digitally, by using our website.For details about specifications, installations and more, youll find our spare parts catalogue is a treasure trove of information. WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICEOR INFORMATION. Explore the full range of hansgrohe shower products. Find out how to incorporate efficiency into the kitchen. The mounting screw is no longer necessary. Once installed, the universal rough is compatible with standard hansgrohe and AXOR trims and shower products. Dripping after use: Water always drips from the faucet or shower for a while after use. This item: Hansgrohe Axor Starck Floor Mounted Bath Mixer Chrome 10456000 Final Assembly Set. By clicking the button "Accept" all categories of cookies will be activated. Get in touch with AXOR - whether general questions, product information before purchasing, help with the identification of a product or spare parts information. Please contact us for further details. Now we will compare the two most prolific German brands such as Hansgrohe and Grohe. Here you will find more detailed information on the. Explore the full range of hansgrohe shower products. As one of the leading international manufacturers of plumbing products, Hansgrohe represents innovation, design, quality and showering pleasure at the highest level. Service and support from hansgrohe | hansgrohe UK You can find further information about our cookies under cookie guidelines, data protection and imprint. The sales receipt or other evidence of the date and place of purchase. Basin taps and mixers, shower mixers, bathtub mixers, bidet taps, Shower systems, overhead showers, hand showers, shower panels, shower sets, thermostatic mixers, Towel racks, toilet roll holders, soap dishes and dispensers, hooks, Service parts in the bathroom: ceramic cartridges, ball mixers, handles, rosettes, Kitchen mixers, sink fittings, Kitchen mixers and combinations, Single or double bowls with or without drainer, Kitchen planning, sBox hose box for pull-out sprays, Including cartridges, pull-out hoses and sealing kits, Living trends, photos of real dream kitchens and furnishings tips, Test taps and showers. Explore our range of high-quality bathroom faucets. Kitchen faucets, Kitchen mixers, Kitchen mixers and combinations. Service in brand quality At hansgrohe, we want you to be well-informed all-round. Find online retailers and showrooms that sell hansgrohe USA products near you. Is there a solution for this?A tile spacer for shower pipes offering 7 mm of adjustment is available. Your customers will continue to receive products with volume controls with the existing thermostats with standard technology. You have not selected any products. You are interested in our corporation or have questions to general topics? You have not selected any products. FAQ: Your questions and our answers on AXOR and hansgrohe installations Tell us about any issues you are having and we would be happy to assist you. The Hansgrohe company would like to show you what it means to be an excellent manufacturing service with full-scale customer support for specialist partners. Whatever the stage of your bathroom project, youll find the answers you seek from hansgrohe. Add products by clicking on the Compare products icon on the product pages. You will also find service instructions and installation and service videos: All of this offers you the assistance you may need when replacing defective parts. Uniqueness. When replacing spare parts, this process is detailed in the service instructions. Since 1901. All fields are optional. In this case, a sanitary professionalnear you will be happy to assist. There are currently no entries in your saved items. Do you have any queries about our products? Pairs well with any hansgrohe bathroom collection. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND HANSGROHE, INC. SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. Tile spacing: What is the elongated plastic disc that is enclosed with the shower sets used for?Not all bathrooms are tiled to the full room height. The overhead showers are matched to their performance, and your customers can choose from an extensive range. Simply choose the appropriate topic in the form below and submit the details directly. Find out more about our service parts & ceramic cartridges. Your feedback is extremely important to us. Clean the spring and button, then grease them lightly. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To do this, use the Compare product icon on our product pages.

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